Customer reviews from jbl.com
JBL - Tune 310C - Wired Hi-Res in-Ear Headphones, Tangle-Free Flat Cable, 3-Button Remote with Microphone - White
Average customer rating
4
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
21
4 Stars
9
3 Stars
5
2 Stars
3
1 Star
4
96%of customers recommend this product.
(
22 out of
23)
Customer Reviews for JBL - Tune 310C - Wired Hi-Res in-Ear Headphones, Tangle-Free Flat Cable, 3-Button Remote with Microphone - White
Customer Rating
4
on July 3, 2026
Posted by: supersmothie
These headphones are pretty good but they are not high res certified they refuse to play 24bit 96khz audio only 16bit 96khz or 24bit 48khz so dont waste your money if you are looking for 24bit 96khz headphones!
Written by a customer while visiting jbl.com
Customer Rating
5
Too immpresive
on March 22, 2026
Posted by: a34gjdjeb
from Trinidad and Tobago
Bought this thang and all i gotta say is that for the fact it has hard bass with clean mids and clear and present vocals is ridiculous for its size. And it gets quite decently loud for have a 98 spl sensitivity also being quite immersive. Its also kinda defeats the purpose of an equalizer thanks to the eq presets on the button console. But it is one of the most comfortable headphones i ever wore overall!
Written by a customer while visiting jbl.com
Customer Rating
3
Iphone 16e not powerful enough to run them
on January 25, 2026
Posted by: predrag
from Brisbane
Not enough oomph for the iphone 16e. Highs are not present, to my taste. Iphone earbuds much better buy. Quality of sound is otherwise good. My new ipad has just enough oomph for them.
Response from jbl.comBy Customer Support, January 26, 2026
Thanks for your review on our JBL Tune 310C USB. Sound quality can be affected by the source device. We are always looking for ways to improve our products. Your input is important, and we will make sure your feedback reaches the right department.
Written by a customer while visiting jbl.com
Customer Rating
5
love them
on January 23, 2026
Posted by: MariaOT
from New York
They fit well, very confirtable. They also have a great sound.
Written by a customer while visiting jbl.com
Customer Rating
1
No go
on December 21, 2025
Posted by: Nottogood
I bought them probably about a month ago. They were great in the beginning, but already stopped working. The left side went out and then within probably an hour the right side stopped working. Not sure what kind of warranty I have
Response from jbl.comBy Customer Support, December 23, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. Please note that our unit has a 1-year warranty, and you may file a warranty claim or contact our customer support team for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
3
Excited at first, and then NOT so much afterwards
on December 9, 2025
Posted by: No Rush
from New York, NY
Love the JBL brand. Found a new love for my listening pleasure in the JBL Tune 310C USBs.
How've, in less than two months into usage... my volume up/down stop functioning. In addition, while on a phone call ... I was able to hear the caller, but they were unable to hear me. Frustrating and annoying to say the least. Would really appreciate it if I could perhaps receive a new pair as a replacements... in white color. Sadly, your local store in SoHo, nyc, was out of stock...
How've, in less than two months into usage... my volume up/down stop functioning. In addition, while on a phone call ... I was able to hear the caller, but they were unable to hear me. Frustrating and annoying to say the least. Would really appreciate it if I could perhaps receive a new pair as a replacements... in white color. Sadly, your local store in SoHo, nyc, was out of stock...
Response from jbl.comBy Customer Support, December 9, 2025
We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support team via this link: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Affordable. Fantastic.
on October 31, 2025
Posted by: itzYaManCAM
from New Mexico
Simple and sounds perfect, wanted an affordable alternative to wireless earbuds. Going back to hardwire has been very enjoyable for consuming content and editing.
Written by a customer while visiting jbl.com
Customer Rating
2
dissapointed!!!!
on October 17, 2025
Posted by: rubyshock
I bought these hoping to replace the regular earphones since these have the usb-c already installed.. They dont work after less then a month of regular use ):
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
The usb-c connection is weak & doesn't connect correctly too my phone anymore.
Response from jbl.comBy Customer Support, October 17, 2025
Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Tune 310C USB. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com