Customer reviews from Peak Design
Peak Design - Outdoor Backpack 45L - Black
Average customer rating
4.3
(276 Reviews)
Rating breakdown 276 reviews
5 Stars
171
4 Stars
59
3 Stars
25
2 Stars
11
1 Star
10
87%of customers recommend this product.
(
202 out of
232)
Customer Reviews for Peak Design - Outdoor Backpack 45L - Black
Customer Rating
5
Nice, feature-rich; not enough support (yet?)
on November 10, 2024
Posted by: M Moon
from SF Bay Area
Got this 25L through the Kickstarter campaign. Really love the light weight and many adjustments for the bag to expand where and how I’d like. There are TONS of designed functional details, probably many I’m not aware of. It surprises me that Peak Design hasn’t (yet?) prepared for this backpack line’s rollout with a detailed user’s guide and videos. Feels like they’re undermining the potential splash by not providing feature guides. Example: I want to use the ultra lightweight packing bags as modular attachments (maybe even one of the new Outdoor Slings??) but there are only random images of where they attach without specifics about how to attach them and what it would look like on the backpack. I also picked up the optional waist belt but it didn’t come with any instructions on attaching it. (An added nit: Typos on the product card that came with the backpack and also on the website make me wonder about the degree of care that went into this rollout.) I’m hoping these user support misses are not an indication that Peak Design is slipping in their commitment to excellent gear and user experience. Still hopeful, but watching.
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
5
Fantastic backpack for everyday use!
on November 10, 2024
Posted by: Fan22
Fantastic backpack for everyday use. I’m not a photographer but love all the little well-thought out features. This is replacing a well-loved North Face backpack.
I would recommend this to a friend!
Written by a customer while visiting Peak Design
Customer Rating
1
Huge disappointment!
on November 1, 2024
Posted by: 4foster
from Essex, UK
My new Outdoor Backpack with camera cube arrived today and what a disappointment.
It took me a full 15 minutes to work out how to open the thing and I still can't work out how to fit the camera cube inside. I searched the website in vain for a video but there's nothing up yet.
I just can't work out what it does! There are straps everywhere and pockets but no easy way to access anything. If I do manage to get the camera cube in it, there will be no room for anything else. Not even the smallest of the ultralight packing cubes that I bought with it.
I already have an everyday backpack and a travel backpack and I hoped that this retirement gift to myself would replace them both. No chance!
It took me a full 15 minutes to work out how to open the thing and I still can't work out how to fit the camera cube inside. I searched the website in vain for a video but there's nothing up yet.
I just can't work out what it does! There are straps everywhere and pockets but no easy way to access anything. If I do manage to get the camera cube in it, there will be no room for anything else. Not even the smallest of the ultralight packing cubes that I bought with it.
I already have an everyday backpack and a travel backpack and I hoped that this retirement gift to myself would replace them both. No chance!
No, I would not recommend this to a friend.
Response from Peak DesignBy Erica, Customer Service, November 12, 2024
Hey there! Thanks for taking the time to leave a review and for the feedback. We think the video our team put together, linked below, will help answer some of the questions and shed some light on any confusion you're encountering with the bag. New design innovations can be head-scratching to familiarize oneself with. We hope this video can help you navigate around the bag's features and compartments! https://youtu.be/n6w0kB8nyJo?si=pJLuX0y93HgJsyEd
Written by a customer while visiting Peak Design
Customer Rating
5
Great features
on October 25, 2024
Posted by: Owen
from Poland
First trip down, very very happy - if I lost the bag I would buy it again , that’s the best review I can offer
I would recommend this to a friend!
Written by a customer while visiting Peak Design