Customer reviews from bestbuy-ca
Fitbit - Refurbished Excellent - Luxe-Fitness and Wellness-Tracker with Stress Management, Sleep-Tracking and 24/7 Heart Rate, Black/Graphite, One - Black/Graphite - (2021)
Average customer rating
3.5 out of 5
3.5
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
8
4 Stars
3
3 Stars
0
2 Stars
4
1 Star
3
67%of customers recommend this product. 
(
12 out of 18
)
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Customer Reviews for Fitbit - Refurbished Excellent - Luxe-Fitness and Wellness-Tracker with Stress Management, Sleep-Tracking and 24/7 Heart Rate, Black/Graphite, One - Black/Graphite - (2021)
Customer Rating
2 out of 5
2
The cheap one I had a few years ago is way better
on May 17, 2024
Posted by: Chi chi
from Goulds
I am honestly not a fan. I've been wearing it for a year and a half. It's been glitching on and off. There's days I can't wear it because it won't charge. I've called the company a couple times. They fixed it. It's super comfortable. It's difficult to use as well. It's not the worst one but it's nowhere near the best one
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Fitbit lux watch ⌚️
on May 13, 2024
Posted by: Mary
from Abbotsford
I love my fitbit luxury watches. It shows me how long I'm Actually it tell me now 5 or more hours. Tracking my steps.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Microscope needed to read battery indicator.
on February 3, 2024
Posted by: JH
from Nova Scotia
Almost everyone will have issues reading small print as they age. I’m in my late fifties and I have no issue reading any of the screens on the Luxe EXCEPT for the battery indicator. It is soooooo small. The state of charge is the most important maintenance feature of any lithium battery powered device. Lithium batteries are low impedance and discharging them to low will cause overheating from excess current causing damage and shortening the battery service life. I have to charge my Fitbit everyday because I can’t read the minuscule battery indicator. The youngsters on the Fitbit development team need a lesson on accessibility. A software redesign could easily correct this, or perhaps they should include a microscope in the box. Lousy job Fitbit.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Useless FitBit Luxe
on December 4, 2023
Posted by: Cyd
from Vancouver
The font on the small screen of the GitBit Luxe is so small - and no option to enlarge - that I can only read the time! Even with readers on. A waste of money and I don't have the packaging, only a receipt so doubt I can return it. Terrible product!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
So Far So Good
on October 27, 2023
Posted by: JF
from New Westminster
I've had this for a week now. So far it's working as intended. I love all the detailed stats that are monitored in the app.
Definitely looking forward to smart rings once they become more affordable!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Fitbit Luxe
on January 4, 2023
Posted by: Mary
from ABBOTSFORD, BC
I really love my fitbit. Now I don't have to take my phone everywhere I go.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Don’t waste your money
on November 10, 2022
Posted by: Genuis
from Winnipeg
The latest 2 fitbits I bought were failures. Luxe has little battery life and too many glitches. Don’t know who would give a 5 star rating. All I read online are complaints.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Less than 6mo and battery is dead
on November 5, 2022
Posted by: Pp
from Burnaby
I bought this watch last August, it's a nice watch because is small compared other models and brands. The features are basic, sometimes difficult to switch to faces and see the time, the touch is not that good, anyway I was ok with that until now I charge the watch to 100% and within 2 hours the battery is dead!! Wth!! I try charging different chargers and I make sure is connected properly what a disappointment I'll go to the store to see if there's any warranty but this is just unacceptable and shows bad quality.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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