I was using Filtrette Clean Living filters for years and was happy with its performance. Having read about the higher filtration levels of Allergen Defense, I decided to order this one for my 20X25X1 opening of my AC unit. To my surprise I was not able to fit it into the hole into which the Clean Living filter entered easily. The Allergen Defense is taller than Clean Living filter of the same posted sizes 20X25X1. Please advise what could be done. Thanks!
No, I would not recommend this to a friend.
Response from filtrete.comBy Filtrete Brand, Social Care, July 21, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-388-3458 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Very happy with these filters. They are easy to install and work great in my desert Southwest home where we get lots of wind that carries dust and pollen.