The casing as well as the lever you use to carbonate your water are all made of fragile plastic and prone to breaking. Particularly at risk is the very small adapter for the canister that shoots CO2 into the water. This will break down, requiring you to push down harder and harder just to get CO2 to come out until finally it stops working altogether. Just thought you should know, you can expect maybe 4 months out of this machine.
Response from sodastream.comBy Alex, Customer Care, June 23, 2021
Hi there! I'm very sorry to hear you are having this issue with our product. Rest assured our products are made with the highest level of care and attention. Please feel free to reach out to our customer care line to resolve this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
My old original soda stream recently died. Well the gasket that seals the bottle tight enough to get the bubbles made died. And it doesn’t seem like you can replace parts. Very wasteful. So I got this new version. It is much much harder to get the bottle screwed on to the machine. Sad about this and the money wasted.
Response from sodastream.comBy Alex, Customer Care, June 23, 2021
Hi there! I'm very sorry to hear you are having this issue with our product. Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
I am regretting my recent purchase of the Fizzi. The main reason is the difficulty I have had in actually making sparkling water. Some times the water shoots out of the top and other times, I am able to make fully carbonated water. It seems like I am using far too much CO2 with unsuccessful efforts. I also find the main body of the device constructed of really flimsy plastic.
Response from sodastream.comBy Alex, Customer Care, June 23, 2021
Hi there! I'm very sorry to hear you are having this issue with our product. Please feel free to reach out to our customer care line to resolve this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
Great product. Easy to use and can carry it anywhere. Look forward to trying different flavors. Highly recommend. Plus, no more plastic bottles, just the one for my machine.
We purchased this after using it at our son's house. It's a very easy and convenient way to get seltzer in our home. The red Fizzi is exactly what we needed in our kitchen. Easy to set up. Easy to load the cylinder. Easy to bubble our own tap water.