I bought this for my mom and the sparkling water was gross. She won’t use it and I’ve been trying to make it taste better because it is just really bitter.
Response from sodastream.comBy Alex, Customer Care, September 13, 2021
Hi there! I'm very sorry to hear you are dissatisfied with our product. It seems like you may need some help getting the hang of our machine - no worries, it can be a bit of a learning curve! Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
Soda streams still work but I have owned them for many ears and they are getting cheaper and flimsier in each iteration. This new one I bought, the Fizzy, seems to be designed to break: fragile, brittle plastic.
Response from sodastream.comBy Alex, Customer Care, October 19, 2021
Hi there! I'm very sorry to hear you had this issue with our product. Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
I found the CO2 bottles even with the exchange are to expensive. I think I only made 20 liters or so. I like the water to be real fizzy.. The soda water is awesome! I found the syrup to be only okay.
Still weighing the options on expense of H2O vs soda streaming
on August 23, 2021
Posted by: Sue J.
I needed help setting up soda stream as it was not fizzing my bottle very well. You should let people know that out of the box it will take a few times of fizzing bottles to get the system to work at a maximum effect. sort of like I had to prime my pump? after a few times it worked well. especially better with smaller bottles. I think I also drank too many bottles one day and had some stomach issues so now I tone it down to 1 bottle a day. I do like the Gingerale and lemon liquid add ins they are great.
I've had three of these. I keep upgrading hoping it will not spill everywhere while adding gas. Still the same issues.
Response from sodastream.comBy Alex, Customer Care, October 21, 2021
Hi there! I'm very sorry to hear you are dissatisfied with our product. It seems like you may need some help getting the hang of our machine - no worries, it can be a bit of a learning curve! Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.