My old one created a loud whistle when it had finished carbonating the water, the new one doesn’t. You have to guess when there is enough fizz in the water. I suppose with time I’ll learn how long to hold the button for…
Response from sodastream.comBy Alex, Customer Care, October 19, 2021
Hi there! Thank you for this feedback! Please feel free to reach out to our customer care line for any questions or concerns, or troubleshooting when it comes to carbonation best practices, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
Bought this one to replace our older one and this leaks all overwater comes out through the carbonation area . I really don’t like it at all and Im not sure I wull be buying another one
Response from sodastream.comBy Alex, Customer Care, September 23, 2021
Hi there! I'm very sorry to hear you are dissatisfied with our product. It seems like you may need some help getting the hang of our machine - no worries, it can be a bit of a learning curve! Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
I have bought two Fizzis in the past 4 months. The first one I like, but it occasionally will not fizz the water. The rose gold one I just got, I love. It is reliable, never sucks the bubbles back into the system and has a release that will not let you take the bottle out of the machine before it is time
I ordered this manual Fizzi because it didn't require an electrical plug-in and it was cheaper. It works exactly as promised, I just wish I had ordered another electric version instead as I guess I have become spoiled with the super easy operation of the electric version, just pushing the button once to get the correct amount of bubbles in my water each time. There is nothing wrong with the Fizzi, just not as convenient as it's more expensive sibling. I admit, it's pretty bad when pushing a manual button 3-5 times seams to be a disappointment that generates a 4 rating. I still love Soda Stream!
Though I did have to figure out what I was doing wrong at first (instructions are a bit minimal so I recommend looking on YouTube), I figured it out and really love the machine! We have extra bottles now too so we don't run out. It's great!
I always order soda water at a restaurant. I'd buy it at the store, but got tired of returning cans and bottles. Now I'm so glad to have the Soda Stream Fizzi. I do 5 or 6 pumps and put in lemon and/or lime juice, left over watermelon water or just drink it plain. The fizz is like a carnival for the mouth and throat. Good product!
Used at daughters house, loved it. Bought mine and even with cold water no bubbles. Bummed
Response from sodastream.comBy Alex, Customer Care, September 13, 2021
Hi there! I'm very sorry to hear you had this issue with our product. Please feel free to reach out to our customer care line to troubleshoot this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.