Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,270 Reviews)
Rating breakdown 5,270 reviews
5 Stars
4,116
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Awesome product
on June 29, 2026
Posted by: Jaimes
[This review was collected as part of a promotion.] Takes really good pics n memories and it saves very well doesn't heat up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great for me and useful
on June 29, 2026
Posted by: Joemio76
[This review was collected as part of a promotion.] I used the phone for work school work and personal stuff.. I really like Samsung phone especially galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product is very slow but works good overall
on June 29, 2026
Posted by: LeAnn67
[This review was collected as part of a promotion.] Product restarts randomly when I need things done, but works good, love it.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hey there LeAnn67, thank you for sharing your experience of your Samsung Galaxy S25 with us. We understand how important your device is to you everyday. We have provided links to resources to help you adjust the refresh rate for faster speeds, and troubleshoot the occasion restarts you mention experiencing. We have also provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Over heats
on June 29, 2026
Posted by: Lovemi2bois
[This review was collected as part of a promotion.] Its a good phone but uts been over heating since I got it.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Lovemi2bois, thank you for your feedback on your Samsung Galaxy S25. We understand how important the prolonged usage of your device is to you while also being comfortable in your hand. We have provided a link to a troubleshooting guide to help you with the temperature of your device We have also provided a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy lite
on June 29, 2026
Posted by: Brisosceles
[This review was collected as part of a promotion.] This phone does the job, but it leaves the user wanting. Galaxy AI is a nice touch, and the speed and quality are there, but the camera and storage feel like I'm using a phone from 5 years ago. All in all, not bad but not amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a very great phone but with a few issues.
on June 29, 2026
Posted by: Lovesam
[This review was collected as part of a promotion.] I bought my s25 about half a year ago and it has been overall a very great phone with a long-lasting battery and great performance. However I have had some issues with one ui. For example my phone will not allow me to update one UI every time I try to update it the system app immediately closes. Also another issue I have recently ran into is a feature I used to always use no longer works I used to be able to say hey Google and it shows up and I can ask any question now it has a white trim around the screen but it never works anymore. I still use galaxy AI for photo editing all the time and it works wonders. Lastly one issue I have recently ran into is I had my phone in the shower one time and I noticed that it had fog on the inside of the front camera which was unexpected because I thought it was more water resistant. But I have always loved the customization of Samsung phones and will continue to buy the products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its great phone
on June 29, 2026
Posted by: Andreanicegurl
[This review was collected as part of a promotion.] I dont like galaxy AI but it's a great phone otherwise highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has a great feel, and works well.
on June 29, 2026
Posted by: Fantasodaa
[This review was collected as part of a promotion.] This phone has amazing battery life, a great color selection, and a great feel when in the hand. It feels premium with the brushed aluminum sides, and works very well with the on device Galaxy AI. I use the Galaxy AI to take people out of photos, reword my sentences, and to review my phone calls for me.
Value
5
Written by a customer while visiting Samsung US