Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,271 Reviews)
Open Ratings Snapshot
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5 out of 5
5
Product is great
on May 25, 2026
Posted by: Pagan75
[This review was collected as part of a promotion.] Product has great features, I've had the phone since it was released and not a single issue. Great phone great functionality. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappearing texts
on May 25, 2026
Posted by: MagicDisappearingTexts
[This review was collected as part of a promotion.] Asked Galaxy AI to help with my text messages disappearing and it did not help at all. I'm really disappointed in this phone. I've always been very happy with my Samsung phones until now
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 28, 2026
Hello there, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25. We know how important your correspondence is to you every day for keeping in contact both professionally and personally. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There are many new features.
on May 25, 2026
Posted by: Ladybug1
[This review was collected as part of a promotion.] I enjoy being able the make stickers out of pictures, the editing on pics and videos is easy and the enhancements are great. The AI feature making it even more stress free, giving them a professional look as well.
Uploading is easy, no hassle with sharing pics or videos, no problems with messaging. The screen and colors are more vibrant.
The health app is a favorite as well. Helping me track milestones and giving me a verbal push when needed. Tracking my stress and the options available to help me do better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It has great features I love access to everything
on May 25, 2026
Posted by: Col1kara
[This review was collected as part of a promotion.] I use it for movies streaming adding things to my calendar. Taking videos of the family my friends. Photos are great storage could be better though
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Cugga1
[This review was collected as part of a promotion.] Fast charging, quick response phone. Great photos. I use it for gaming, emailing and doom scrolling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on May 25, 2026
Posted by: Livelovelaugh
[This review was collected as part of a promotion.] I'm so glad you love your phone! It's amazing how much they've become a part of our lives. Mine is practically an extension of my hand these days. It's incredible how much we can do with these little devices. Seriously, it's a game-changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on May 25, 2026
Posted by: DIProdigy
[This review was collected as part of a promotion.] The Galaxy AI features have made my life so much easier. Whenever I need a question answered or a task done, Galaxy AI gets it done in seconds. The UI on my Galaxy S25 is smooth and intuitive. This combined with Galaxy AI makes the S25 one of the best phones out there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power and precision!
on May 25, 2026
Posted by: Imjustsaiyan88
[This review was collected as part of a promotion.] No matter what you're looking to do with your cell phone Samsung never disappoints. These flagship galaxy phones have unrivaled computing power. They are sleek and faster than all the rest. I have the base model Galaxy S25 and let me tell you unless you want to always have the very best phone available then there is no need to upgrade. These devices will not be obsolete for years. Take my advice and switch to the Galaxy line now. From phones to tablets they just can't be beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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