Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,271 Reviews)
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Absolutely Loving My Samsung Galaxy S25!
on March 11, 2025
Posted by: EmilyJ
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S25, and I couldn’t be happier! The display is stunning—super bright, smooth, and incredibly sharp. Everything from scrolling to streaming looks flawless.
The camera is next level! The photos are crisp, even in low light, and the AI-powered enhancements make every shot look professional. The zoom is seriously impressive too.
Performance-wise, this phone is a beast. Apps open instantly, multitasking is seamless, and the battery life easily lasts me all day. The fast charging is a game changer—I get hours of use with just a quick charge.
Samsung really nailed it with the design, too. It feels premium, lightweight, and fits perfectly in my hand. Plus, One UI keeps things smooth and intuitive.
If you’re considering an upgrade, the Galaxy S25 is absolutely worth it. It’s fast, powerful, and packed with features that make daily use a joy. Highly recommend!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
disappinting
on March 11, 2025
Posted by: searchforphonescontinues
Disappointed. The older phones are better, the s25 screen and also the s25 camera and also the s25 speakers are all a downgrade from my old s10e even though s10e is from 2020. The s10e has a 12mp rear camera but the s10e is still able to capture moving kids, moving pets or scenery from the window of a moving car more easily and without a blur, and s10e doesn't have aggressive over processing, so I can blow those s10e pictures up to 8x10 size for display in my home with no problem. The s25 phone has trouble with sunlight trickling through a window making it a bright stark streak where my old s10e was able to still capture the subject no problem and left the sunlight streak off to the side just as seen through the human eye. It's like art. The s25 ai or photo processing doesn't know what to do with certain normal everyday occurrences like a small streao of sunlight, or light from a pendant light overhead. This is all with the post processing setting turned to minimize since turning it completely off isn't an option. I don't want to open camera and mess with settings or apps to get a photo I want to open and snap a photo quickly and easily and move on with no editing. I am able to do this easily with my s10e and it makes a quality photo. The 5g drains too fast, vs 4g and there's no way to force "4g only" with my carrier. So I am returning and will be using my trusted s10e while looking for something else. I feel let down by Samsung. No SD card slot, no headphone jack, no plug, no innovation. Only moving backwards. Samsung is trying to be too much like the biggest main us comp. and not leaning enough into what makes it an android.
Response from Samsung USBy R&R Team, March 12, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S25. We know that new devices can come with a learning curve that can cause frustration as you adjust the settings and features to your preferences. We have provided links to a few articles to help you with the camera settings and features and ensure you don't have frustrations with the clarity and lighting of your photos. We have also shared a link to the full device manual tohelp you align the settings to your preferences, and integrate the features of Galaxy AI in to your usage. For the storage capacity of your device, if you are finding it insufficient, we have cloud based storage expansion options available that will also allow you access to your media across your ecosystem. We have lastly, provided a link to the Samsung Support Team to help you resolve any matters that are not meeting your expectations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 11, 2025
Posted by: Rexxxxxx
[This review was collected as part of a promotion.] Works great is a really good phone. Love the extra ram. Runs alot faster and smoother then my s24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung yet
on March 11, 2025
Posted by: Bzeswimmomto2
[This review was collected as part of a promotion.] I have had Samsung smartphone since the Captivate and while a couple didn't have many improvements I feel that this upgrade, from my S22, has been a big one. While I did go to other Android brands for a couple years I came back.
Main upgrades in this phone are that it feels sturdier and more solid while still looking sleek. It is significantly faster at navigating through the apps. I'm not sure exactly what did change but when you're trying to go back and forth between two apps like to copy information it seems to work better than previous versions. The battery is even better than other phones that I've had I charge like twice in a day for 30 minutes and that's all I charge it. The only possible downside is that it seems brighter than what my old one was like the screen doesn't dim as much. The gallery and other photo tools are super handy to have and since I have a Samsung watch it's so easy to take a picture with my phone propped up against something. Everything just seems crisper on the resolution and it's also faster. Overall for the first month this has been a really good phone and I feel like it was a significant upgrade.
Main upgrades in this phone are that it feels sturdier and more solid while still looking sleek. It is significantly faster at navigating through the apps. I'm not sure exactly what did change but when you're trying to go back and forth between two apps like to copy information it seems to work better than previous versions. The battery is even better than other phones that I've had I charge like twice in a day for 30 minutes and that's all I charge it. The only possible downside is that it seems brighter than what my old one was like the screen doesn't dim as much. The gallery and other photo tools are super handy to have and since I have a Samsung watch it's so easy to take a picture with my phone propped up against something. Everything just seems crisper on the resolution and it's also faster. Overall for the first month this has been a really good phone and I feel like it was a significant upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing features
on March 11, 2025
Posted by: Gohar25
[This review was collected as part of a promotion.] When i participate in a meeting, i record it and the transcribe feature helps me a lot to summarize the meeting using an AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best yet but fix the charging!
on March 11, 2025
Posted by: Fixthecharging
[This review was collected as part of a promotion.] Best device yet. Amazing performance and design. One UI is amazing. Now Brief and the seamless action across app with Gemini is a nice touch. Charging is an issue. Samsung has yet to address the problem officially but based on various message boards it has to do with using a 5A cable vs a 3A cable. The phone will say it's charging but the battery actually drains with certain cables. There's no reason I shouldn't be able to use both.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The ai capableilites are fantastic
on March 11, 2025
Posted by: Wickedlotus
[This review was collected as part of a promotion.] I never thought I'd use AI like this, and this phone's a huge breakthrough for regular folks like us to see what tech's got in store for the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on March 11, 2025
Posted by: 2025samsungreview
[This review was collected as part of a promotion.] The seamless actions across apps was really easy to use. The only downfall with the phone is the emojis don't move in Google messages
Value
4
Written by a customer while visiting Samsung US