Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,271 Reviews)
Open Ratings Snapshot
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
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Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5 out of 5
5
This phones is such an upgrade from my S21.
on March 30, 2025
Posted by: Michaelv0119
[This review was collected as part of a promotion.] I have to use my phone a lot for work, so it's really helpful with all the AI integrated into most or all of the phones features. It's very seamless to use multiple apps and web pages at one time. Very responsive phone. Battery life seams to be holding up to 8 to 10 hour long days
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the bestdevice I have ever
on March 30, 2025
Posted by: Armymedic1031
[This review was collected as part of a promotion.] Having so many options at my fingertips is great. The hand slide gesture to do screenshot makes doing so easy. And the AI assistants are great. Especially Bixby.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Device is good, but not their best
on March 30, 2025
Posted by: TD100414
[This review was collected as part of a promotion.] So, I'm a huge Galaxy S series fan; I've tried other brands, but nothing compairs to the S series phones! However, I'm not all that impressed with the Galaxy S25. I'm actually kind of disappointed with my talk to text. It writes completely off the wall things and isn't learning how I speak. Its probably my error, but this is so annoying I wish I had never bought the phone and that says a lot for me because like I said, I've been a die hard Galaxy S fan for years! I really. Dislike the placement of the microphone in the texting app also, it's just inconvenient for me. Basically, I feel this is not their best Galaxy S phone, I wish I had bought an earlier version now.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 31, 2025
Hello there TD100414, we appreciate your feedback on your Samsung Galaxy S25. We understand how frustrating it can be when your device is not meeting your expectations. We have provided a link to an article to help you resolve this experience with the talk to text at your convenience. We have also provided links to the full device manual to help you with the keyboard settings, and to the Samsung Support Team if you have questions or this frustration with talk to text continues. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby on your Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this phone very much.also I like size very
on March 29, 2025
Posted by: Mita999
[This review was collected as part of a promotion.] S25 phone very nice.very easy to carry.
I love it.my favorite color.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
all good
on March 29, 2025
Posted by: bigmac
im happy with this and it is grate for me and what all i do
Response from Samsung USBy R&R Team, March 31, 2025
Hey there Bigmac, we appreciate your feedback on your Samsung Galaxy S25. We are so happy to hear that you are so happy with your phone, and that you are finding so many useful features for a range of tasks every day. We have provided links to resources to help you discover additional features, and answer any questions you may have as you continue using any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its been a good phone so far
on March 29, 2025
Posted by: Ojayvas
[This review was collected as part of a promotion.] Everything on it is helpful and the video is nice and clear
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Ojayvas, thank you for your feedback on your Samsung Galaxy S25. We love how much you are enjoying the usage of your new phone, and finding it so helpful for all of your daily tasks. We have provided a link to the full device manual to help you discover the full capabilities of your device including the features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer their assistance if you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has great camera and features.
on March 29, 2025
Posted by: Mimigisa
[This review was collected as part of a promotion.] Love the way I can access all my work apps on this phone for when I am not at my computer. Audio is excellent on videos and streaming.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there Mimigisa, thank you for your feedback on your Samsung Galaxy S25. We couldn't be happier to hear how pleased you are with the capabilities and usage of your new phone, and that you are finding it so helpful to you for your professional needs. We have provided links to a few resources to help you further discover and integrate the features of your device in to your usage, including the features of Galaxy AI, and to the Samsung Support Team to help if you ever have questions. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to pick up task/app on laptop
on March 29, 2025
Posted by: MawmInOk
[This review was collected as part of a promotion.] I can go seamlessly between apps or even pick up what I'm doing on my laptop, if I want a bigger screen, or cast to tv for videos. I think the size fits my hand better than th A53 I previously had.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there MawmInOk, we appreciate your feedback on your Samsung Galaxy S25. We are thrilled to hear that you are finding this device to be so easy to use across you apps, and that you are enjoying the enhanced features and feel in your hand. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products, or wish to share additional feedback to us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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