Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,271 Reviews)
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
2
Seems basic
on April 5, 2025
Posted by: EJ12326Y
[This review was collected as part of a promotion.] Camera isn't great. Like my old Samsung from 3 yes ago.
You can't talk to text . It really sucks
Value
2
Response from Samsung USBy R&R Team, April 8, 2025
Hi there EJ12326Y, we appreciate your feedback on your Samsung Galaxy S25. We understand that new devices can come with a bit of a learning curve, and we would love to help you with this exploration of your device. We have provided a link to an article to help you with the camera settings and features. We have also shared a link to the Samsung Support Team to help you troubleshoot the talk to text option, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Facebook
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great
on April 5, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] I am currently using the S25 and it has pretty nice quality for it being on a semi cheap side of phones you get great quality with great pictures and all sound is pretty loud and I could play movies and or games on my phone without any problems I've loaded up so many different apps and the speed of this phone is crazy
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Dreadful, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are so pleased with the usage of your device, and finding so many uses including your streaming and gaming. We have provided a link to the full device manual to help you with additional features including Galaxy AI. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25
on April 5, 2025
Posted by: xaradiax
[This review was collected as part of a promotion.] I love all of the new features this phone has and the guidance given for all features. This is helpful to me because I am not phone savvy anymore. There is seamless action across apps. The now brief is great to get your day started or a midday weather check or late night YouTube adventures.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Xaradiax, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We couldn't be happier to hear that you are loving all of the enhanced features of your phone, and finding it so easy to use with these capabilities. Please, reach out to us again in the future at any time with questions or additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Built Like a Beast, Shoots Like a Pro
on April 5, 2025
Posted by: Sycton
[This review was collected as part of a promotion.] As someone who spends most of the day in a machine shop, I needed a phone that could handle the heat — literally and figuratively. The Samsung S25 doesn’t just meet expectations, it crushes them.
This thing is a powerhouse. Between dusty conditions, loud machines, and greasy hands, the S25 keeps working flawlessly. I can jump between messages, photos, and part files with seamless actions across apps, and not once has it lagged or slowed down.
The camera quality is incredible, even in tricky shop lighting. Whether I’m documenting a precision job or snapping quick pics of tools or setups, the results are sharp and vibrant. And the audio eraser feature? Game-changer. Now I can record videos with clean sound even when the machines are roaring in the background — no extra editing needed.
Responsive, rugged, and refined — the S25 has earned its place in my daily workflow. It’s not just a phone. It’s the ultimate tool in my pocket.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi Sycton, thank you for your feedback on your Samsung Galaxy S25. We absolutely love to hear that you are so pleased with the usage of your new phone, and are finding it so useful for the features of Galaxy AI for your louder work environment with videos. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a good smallish phone size.
on April 5, 2025
Posted by: Lizardman
[This review was collected as part of a promotion.] Good battery good display good phone size the only con is the AI features
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Lizardman, thank you for your feedback on your Samsung Galaxy S25. We are so happy to hear you are overall pleased with the usage of your device. We have provided a link to the full device manual to help you with the features of Galaxy AI and how to align them to your needs and preferences. We have also shared a link to the Samsung Support Team to help you with any questions you may have and best align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!!!
on April 4, 2025
Posted by: Kmarie
[This review was collected as part of a promotion.] This Samsung S-25 phone is absolutely amazing!! The features on it are such as the audio eraser is top notch!! So convenient to be able to edit your own videos & remove unnecessary noises or distractions out of your videos wherever you want is top of the line amazing!! The picture quality is flawless & I'm in love with my new device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Login slow
on April 4, 2025
Posted by: Shermy
[This review was collected as part of a promotion.] I like the phone pretty well. The time from turning on the phone to the time it takes to getting to the home screen is painfully slow. I had a S10+ was a lot quicker.
That is my only complaint.
That is my only complaint.
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there Shermy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love that you are so pleased with the capabilities and usage of your phone. We hope you are also enjoying the exploration of the features of Galaxy AI. We have provided links to resources to help you with this experience, and align the settings to your preferences, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Consistent, but not dual apps confusing.
on April 4, 2025
Posted by: Maddie
[This review was collected as part of a promotion.] Now brief and descriptions of apps were helpful. Don't like how there are many different ways to upload apps.
Value
3
Response from Samsung USBy R&R Team, April 7, 2025
Hey there Maddie,
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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Samsung Community
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Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Thanks for taking the time to share your experience with using the Samsung Galaxy S25. We appreciate your feedback. We would love nothing more than to help you with your apps, however, we need a bit more information regarding what you may be experiencing with your device before we can do so. Without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Written by a customer while visiting Samsung US