Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,271 Reviews)
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
3
It's had issues
on May 25, 2026
Posted by: Mike1964
[This review was collected as part of a promotion.] It's had connection issues at least twice that required my carrier to fix by sending some code to the phone. The camera is great but the connection issues are crazy. It would not hook to Wi-Fi at work and everyone else's would. I don't see me buying another S- series phone. I had an A-54 before this and it was great but the camera wasn't as good. I also have had issues with Facebook calls with noise interference on my end. Overall it's not a terrible phone, but I expected better performance from the S- series. Hopefully in the future they will resolve these issues.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hello Mike1964, we appreciate you sharing your feedback on your Samsung Galaxy S25. We understand how important the reliable connection of your device to your carrier and Wi-Fi is to you every day. We are pleased to hear you have been able to resolve this experience with your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
I dont like the message app
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung message app was canceled and made us use the Google chat which is not that great because your theme settings arent the same as the phone for the background font. Im very disappointed.
Value
1
Response from Samsung USBy R&R Team, June 1, 2026
Hello Cillamonique, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important your text messages are to you every day, and that changes to the messaging app can cause frustration. We have provided a link to the complete manual to help you with the settings available for your messages and other features of your device. We have also provided a link to the Samsung Support Team to offer additional assistance any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice device
on May 25, 2026
Posted by: Spartacus
[This review was collected as part of a promotion.] Great for reading electronic books, make photos and videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I can no longer function without it. GAL AI DAILY
on May 25, 2026
Posted by: Lawson
[This review was collected as part of a promotion.] I have a 25 hour schedule and a 20:04 hour day. I use galaxy a I gym, and I flash phyto editing, and I post on facebook daily several times a day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Galaxy S phones. Great photos, durable
on May 25, 2026
Posted by: wdiuli
[This review was collected as part of a promotion.] Great phone, light wait, durable, takes great photos. Picture is clear. I wouldn't change to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S20 Note
on May 25, 2026
Posted by: Wienerschnitzle27
[This review was collected as part of a promotion.] This has been the best phone I've ever owned, and have many over a lifetime. It's functionality, superior storage, excellent photo quality; it's hands down the best phone I've ever own, as well, as the the longest I've ever own a phone! I've had this phone since 2018! But it's time, for a new one! I'm looking at the S26 Ultra, as they no longer make the Note and and it's the most comparable with current features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly satisfied
on May 25, 2026
Posted by: Mandie
[This review was collected as part of a promotion.] I would definitely say I'm satisfied with my newest purchase of my Samsung phone. I have been using Galaxy phones for the better part of the last 12 years and don't intend to change that. This phone has been on the lower end with my satisfaction as far as the brand however it doesn't change my opinion. Some of the lag due to the lower amount of memory is frustrating but not an opinion changer. My favorite feature though I will say that stands out amongst other phones is definitely the camera it allows me to take superb photos complimented by all and even more so particularly by a faithful user of a different competitive brand. Because of that I definitely give the phone a great rating and find it very useful.
Value
3
Response from Samsung USBy R&R Team, June 1, 2026
Hi Mandie, thank you for your feedback on your Samsung Galaxy S25. We are pleased to hear that you are overall happy with the usage of your device. We know it can be frustrating when your device is not as responsive as you are anticipating. We have provided a link to an article to help you adjust the refresh rate of your device for the higher speeds you may be seeking. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone i've ever had
on May 25, 2026
Posted by: Jackie
[This review was collected as part of a promotion.] I've had a lot of different phones throughout the years. And I got this phone last year, and it's fast, it does good. I can ask it questions from AI and it gives me good answers. Hi, it does. Everything I want it to do is fast. Has it tastes good pitchers? I can hear on it good. Overall, this is a great phone.
Value
5
Written by a customer while visiting Samsung US