Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,273 Reviews)
Rating breakdown 5,273 reviews
5 Stars
4,119
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Posted by: Bruce
Verified Purchase:Yes
Transferring data was a breeze and most features felt quite familiar with my prior Samsung.
I also have a Samsung tablet where the on/off switch is above the volume control. Why on earth would Samsung reverse that on the S25? Also, why is it a challenge just to find a way to turn the phone off. Certainly not intuitive.
Last night, I plugged the phone at 55% charged in to my Samsung charging cable. This morning, the phone was very hot and totally dead. After it cooled down, it accepted a charge and it works.
I also have a Samsung tablet where the on/off switch is above the volume control. Why on earth would Samsung reverse that on the S25? Also, why is it a challenge just to find a way to turn the phone off. Certainly not intuitive.
Last night, I plugged the phone at 55% charged in to my Samsung charging cable. This morning, the phone was very hot and totally dead. After it cooled down, it accepted a charge and it works.
Response from Samsung USBy R&R Team, July 24, 2025
Hey there Bruce, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 with us. We understand that changes to the software and overall functionality of your device can cause frustration as you adjust. We have provided a link to the complete manual for your device to help you discover the location of necessary features, and align the settings to your preferences. We have also provided a link to an article to help you with the temperature of your device to help prevent interruptions to your usage or charging. Lastly, we have provided a link to the Samsung Support Team if you continue to experience any frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, features and AI are excellent
on July 23, 2025
Posted by: Jamrock23
[This review was collected as part of a promotion.] Great product, features and AI are excellent...........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 22, 2025
Posted by: Lopeee
[This review was collected as part of a promotion.] I use AI all the time. Works amazing. I do a lot of videos watching and use AI for work related things. Love it and will recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 is amazing
on July 22, 2025
Posted by: Foehammerx
[This review was collected as part of a promotion.] This is my first Galaxy phone. I switched over from Google Pixel. This phone is lightweight and super fast. I enjoy the AI features. I was also able to set all the Google apps that I got used to as the default apps. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I takes excellent pictures with 30x zoon
on July 22, 2025
Posted by: WincoBrian
[This review was collected as part of a promotion.] I recommend to anybody to get either of the Galaxy series phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love it!
on July 22, 2025
Posted by: FutBallR11
[This review was collected as part of a promotion.] Works great, long battery life, and good sized phone. Recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone easy secure perfect
on July 22, 2025
Posted by: Mom3boys
[This review was collected as part of a promotion.] So I happily recently switched from another ios brand. I use to think they were the most secure phones WRONG!!
I use my phone for everything I mean everything.. Haven't been hacked once nor spammed with those fake government identities trying to steal your information or get your money..
Galaxy AI is great . Great responses.. I lost my husband 2 yrs ago and he was the smart one keeping all our devices safe and running great. This phone guides me thru steps reminders.. Easy enough for a single mom of 3 boys to use without having to call support or look stupid infront of kids. Lol
I use my phone for everything I mean everything.. Haven't been hacked once nor spammed with those fake government identities trying to steal your information or get your money..
Galaxy AI is great . Great responses.. I lost my husband 2 yrs ago and he was the smart one keeping all our devices safe and running great. This phone guides me thru steps reminders.. Easy enough for a single mom of 3 boys to use without having to call support or look stupid infront of kids. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great operating system
on July 22, 2025
Posted by: ZachyP
[This review was collected as part of a promotion.] Love all the features in Galaxy AI
It's great
It's great
Thanks for letting us know that
Value
5
Written by a customer while visiting Samsung US