Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,273 Reviews)
Open Ratings Snapshot
Rating breakdown 5,273 reviews
5 Stars
4,119
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
3 out of 5
3
This product has great features, I give it a 6.
on July 25, 2025
Posted by: Jellywelly
[This review was collected as part of a promotion.] I absolutely love this size, much easier for pockets and wallets. Great pictures and features. I wish AI was free. It works well, however this phone is not for someone who likes alot of games. It gets very slow very fast. It has contracted viruses from apps in the Samsung store and at first the battery was great but it now dies fast, I've ran apps to clean it, to clear storage and keep background apps from running. It's just not the quality I'm used too for a galaxy. Given it is the basic one. It just falls short of what I'm used to in a galaxy.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Jellywelly, thank you for sharing your feedback on your Samsung Galaxy S25. We are happy to hear how pleased you are with the size of your device, and the overall usage. We have provided links to articles to help you with the speed of your device and battery life. We have also shared a link to the Samsung Support Team to assist you with the viruses and security you mention. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As expected!!
on July 24, 2025
Posted by: Stealthyaura
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
You can never go wrong with Samsung devices especially the S Series. Sleek design and optimal performance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on July 24, 2025
Posted by: Anonymous
Verified Purchase:Yes
I like Everything.
About...size/weight/design/price.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sometimes it freezes
on July 24, 2025
Posted by: Peelow33
[This review was collected as part of a promotion.] Doesn't allow updates, and when they do sometimes it doesn't work. The way that it's supposed to
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 25, 2025
Hey there Peelow33, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important it is to have the updates downloaded when they become available to have the newest features, and up to date security available. We have provided a link to the Samsung Support Team to help you troubleshoot this experience through chat. We have also shared a link to an article to help you with the occasional freezing you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Over all its a pass.
on July 24, 2025
Posted by: dinoklown
[This review was collected as part of a promotion.] Really the only think keeping it from a 5 star is the battery life isn't the best especially for someone who works outside all day and with their phone. Other then that pretty good phone so far.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung!
on July 24, 2025
Posted by: tinkerbell
[This review was collected as part of a promotion.] I've been a devoted fan of the brand for quite some time now, and I'm consistently impressed. The innovation and quality they bring to the table are truly remarkable. I always look forward to seeing what they come up with next, as they consistently push boundaries. It's a pleasure to be a part of their user community.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is great device I love s25 its a amazing fast
on July 24, 2025
Posted by: Pineapple87
[This review was collected as part of a promotion.] The AI on this phone is amazing. Literally helps me with everything an just all around great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New job, new phone
on July 24, 2025
Posted by: Forworkonly
[This review was collected as part of a promotion.] Just started a a supervisor at a factory and the provided me a galaxy s25 as a work phone. I have been happy with the performance so far. It is fast and agile. Like most phones though I was glad to get a case on it because it is so small and smooth it was tricky to hang on to. I have not used the AI much but have gotten good results when I did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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