Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7
(5,271 Reviews)
Rating breakdown 5,271 reviews
5 Stars
4,117
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
5
Perfect for me
on June 2, 2026
Posted by: Momof469
[This review was collected as part of a promotion.] My Samsung Galaxy s25 is the perfect phone for me. I've always had a samsung and have no reason to change that. The updates take some time to get used to. They move things around and add some cool things. The AI i was at first scared of . Ive recently started using it and its fantastic like talking to a friend who knows everything. I'm keeping it no reason to change whats not broke
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is so easy to use
on June 2, 2026
Posted by: Jayhawks86
[This review was collected as part of a promotion.] The Galaxy AI is so awesome and is very special and the phone is so easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is a step up from the rest.
on June 1, 2026
Posted by: MamaLala
[This review was collected as part of a promotion.] I love this phone. The Galaxy AI has so many useful features. I’ve had it for several months now, and I’m still discovering new things my Galaxy can do. The Writing Assist feature is a lifesaver. I usually write well, but I make silly typos that can completely ruin the message I’m trying to send. Now those mistakes are fixed quickly before I hit send. The Live Transcribe feature also comes in handy during important morning meetings. And at family celebrations, I take tons of pictures, but many of them usually aren’t good enough to share. The photo editing tools on my Samsung can turn ordinary pictures into something that looks like a work of art.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great hardware, frustrating AI can't be disabled
on June 1, 2026
Posted by: CriticOwl
[This review was collected as part of a promotion.] I loved Samsung Galaxy phones for their hardware. It's extremely well made with a premium feel and touches. Sadly, the software keeps getting worse with each update. I find myself using my Galaxy S24 more now than my Galaxy S25 due to the AI and Samsung specific changes to Android.
Value
3
Response from Samsung USBy R&R Team, June 3, 2026
Hey there CriticOwl, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We understand upgrading to a new device with new features can come with a learning curve that causes frustration as you work to align the settings to your preferences. We have provided a link to the complete manual to help you align the settings to your usage, and disable the features you are not interested in using. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung reliability makes me a repeat customer
on June 1, 2026
Posted by: LilahC
[This review was collected as part of a promotion.] As a person using adaptive equipment to interact with the virtual world samsungs galaxy AI and accessibility features make my life far easier as a person who can not type easily-- even now im writing this message with voice assist!
My last samsung phone lasted 6+ years before it was time for an upgrade. As a person with a neurological disorder I used this device for almost all my virtual appointments and can handle a good amount of abuse with the right case-- I drop things often and it is still holding strong!
I went with the smaller model because phone weight is an important factor for me -- its easier to hold than most other standard models with the same if not better performance.
I will continue to buy these and other Samsung products (the watch is another great thing for vital tracking!) for the foreseeable future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've enjoyed all the Samsung phones I've had
on June 1, 2026
Posted by: Pinkyplum54
[This review was collected as part of a promotion.] I've used Samsung phones for years now. Only once did I try a different phone but exchanged it for a Samsung quickly. I don't get a new phone everytime a new model comes out because the phone continues to work for years. Why upgrade a phone that is still working? I love using the SwiftKey text option, not available on all brands of phones. Samsung works for me and I'll continue to use in the future. It's easy to operate, not too big or small. Haven't had any issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best
on June 1, 2026
Posted by: Kreativ
[This review was collected as part of a promotion.] I love samsung products overall. My phone is absolutely the best by far, the Galaxy AI camera on this phone is absolutely amazing! The sound quality is also great! I'm totally sticking by samsung because the quality of their products outweigh any others that I've tried in the past.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprising Good
on June 1, 2026
Posted by: DoneRite
[This review was collected as part of a promotion.] I rely on my phone for professional responsibilities and initially questioned if this device would meet my needs. However, it has seamlessly integrated into my workflow. I maintain full access to and the ability to modify all my Microsoft Office and Adobe files. Furthermore, the ample storage capacity on this phone accommodates my leisure activities, including downloading games and utilizing AI-powered software for video creation and photo opportunities.
Value
5
Written by a customer while visiting Samsung US