Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,270 Reviews)
Open Ratings Snapshot
Rating breakdown 5,270 reviews
5 Stars
4,116
4 Stars
875
3 Stars
186
2 Stars
44
1 Star
49
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy S25 - Prepaid Smartphone - Silver Shadow
Customer Rating
4 out of 5
4
Good fetures
on July 10, 2026
Posted by: Casper
[This review was collected as part of a promotion.] I like watching movies on it is fast and has a lot of new fetures
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJuly 16, 2026
Hey there Casper, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We are so happy to hear how much you are enjoying your streaming with your device for your favorite movies. We have provided a link to the complete manual to assist you with the full exploration of your device and alignment of the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great camera
on July 9, 2026
Posted by: IsayGorski
[This review was collected as part of a promotion.] I've been using my s25 for 2years now, good quality camera and still great in taking pictures and video, i travelled a lot and my photos are always clear with high resolution. AI is also very helpful and like having a personal assistant for free.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Would not recommend
on July 6, 2026
Posted by: Joey
from Kentucky
Expertise:Intermediate
No headphone port, no SD slot, no charger and now no texting, with the recent shutdown of samsung messages and major privacy issues with Google messages I'm left with a nearly useless phone.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJuly 8, 2026
Hello Joey, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important specific usage of your device is to you every day, and we would love to help you have the best possible experience with your device. For the headphone jack, you are able to use an adapter with your charging port to make use of your favorite wired headphones. We have also provided a link to the Samsung Support Team to assist you if you are in need of storage expansion and want to discuss the security of your device for peace of mind with your messaging. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, Smooth and Worth the Upgrade
on July 5, 2026
Posted by: TechExplorer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 for everyday tasks, and it's been a great experience. The phone feels very fast, apps open instantly, and the battery easily lasts through my day.
The display is bright and sharp, making videos and browsing enjoyable. The cameras produce detailed photos in both daylight and at night.
One of my favorite features is Galaxy AI, which makes everyday tasks more convenient and adds useful smart features without getting in the way. The overall software experience is smooth, and the phone feels polished and reliable.
Overall, I'm very happy with the Galaxy S25 and would recommend it to anyone looking for a fast, premium Android phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Typical Samsung Galaxy
on June 30, 2026
Posted by: Dsw713
[This review was collected as part of a promotion.] As a die hard Android person I have used the Samsung 4, 5, 10, 20, 24 and 25.
All have standard features and quirks. My favorite overall was the 10 however it appears their quality controls and quality testing has declined over time.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 6, 2026
Hi there Dsw713, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it can be when your device is not aligning to your expectations, and we are always happy to assist our customers. We have provided a link to the Samsung Support Team to assist you with any questions or experiences you may be having that are causing frustration. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great
on June 30, 2026
Posted by: dbarbie
[This review was collected as part of a promotion.] So much faster than my old phone.The graphics are vivid and the storage is phenomenal.Galaxy AI is very quick with results.I play a lot of online games,very easy to navigate through apps.Very satisfied with my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works great. Happy with features.
on June 30, 2026
Posted by: Bleachermike
[This review was collected as part of a promotion.] I like the Galaxy ai feature to help me getvstarted with simple projects and the fillow up prompts it provides.
The circle search feature is quick and easy to use.
The quick share feature could be a little easier to use. It would be nice if they made a slightly smaller version so it's easier to put in my pocket.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 size and features are worth the 5 stars
on June 30, 2026
Posted by: BusyReader
[This review was collected as part of a promotion.] The S25 is small enough to comfortably fit in the front pocket of my jeans for convenience. However the size is still large enough that using the screen provides ample size text and pictures.
Normally I don't purchase a flagship current year model, but I was having so much trouble with my older model phone connecting to the wifi in my car as well as dropping and not receiving calls and texts that I gave in and purchased the S25. The S25 is fast, works well with the wifi in my car, and has a better range for cell tower connection.
I am retired, and use the S25 for all my personal on line research for news, weather, occasionally reading ebooks, and watching videos. I seldom use my laptop and gave up using my tablet since the S25 and it's AI are fast and meet my needs. As a caregiver for my elderly aunt and uncle, I keep everyone's appointments and my phone to stay organized. I use the Secured folder for data I want kept private and secure yet easily retrieved. The camera function provides clear images even when my hand is not steady.
Overall the S25 is a solid device that meets my needs, and has been a purchase I would do again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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