Customer reviews from hp.com
HP - ENVY 6455e Wireless All-In-One Inkjet Printer - White
Average customer rating
4
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
76
4 Stars
28
3 Stars
15
2 Stars
7
1 Star
18
70%of customers recommend this product.
(
30 out of
43)
Customer Reviews for HP - ENVY 6455e Wireless All-In-One Inkjet Printer - White
Posted by: Anonymous
from Sevier county, tn
Verified Purchase:Yes
A very nice printer. I have no complaints it is doing an excellent job I'm glad I purchase this printer
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Simple little printer for what I need. I need occasional copies and printed documents. If I need to fax I can do that as well with the mobile fax feature. I also bought it for tge paper feed tray instead of the rear paper feed that never works. Great refurbished printer!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Wandawingnut
from Lewisville, ID
Verified Purchase:Yes
I have had HP printers for some time now, and was happy to see that I could get a newer one with more features at a very reasonable price. I was comfortable buying a refurbished printer because of the quality and service that HP offers.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Wili
from Nyc
Verified Purchase:Yes
Everytime I scan or print, the ink cartridge is out of alignment and I get a 0 error.
Value
2
Quality
2
Response from hp.comBy Keith, HP Care, November 3, 2022
Hi there.
I’m sorry that you’ve run into trouble with your printer. It’s easy to understand why receiving an error message regarding cartridge alignment whenever you print or scan would be unnerving. I want to help you out of this dilemma. I hope the resources listed below serve that end.
I can’t tell from your review what’s causing the error you describe or what remedy might exist. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry that you’ve run into trouble with your printer. It’s easy to understand why receiving an error message regarding cartridge alignment whenever you print or scan would be unnerving. I want to help you out of this dilemma. I hope the resources listed below serve that end.
I can’t tell from your review what’s causing the error you describe or what remedy might exist. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: mechtek133
Verified Purchase:Yes
Great Product and Fast Delivery
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Long time HP Cust
from Ohio
Verified Purchase:Yes
I thought since this was not a very cheap printer it would be nice.....well it is not at all user friendly. You can not use it without logging into your computer to do anything but copy. You can not even see the buttons on it to know what they are. I do not like it at all. I have had numerous HP printers and this is the only one I hate. Make sure to look for one that has a display screen on it. Wish I could exchange this one for a good one but I can't afford to buy another so I am stuck with junk.
No, I would not recommend this to a friend.
Value
2
Response from hp.comBy Keith, HP Care, October 28, 2022
Hi there.
I’m sorry you’ve encountered difficulty with your printer. I can certainly understand why confusing usability and a login that you find inconvenient would be a frustrating start to ownership. I want to help you remedy this issue, so I’ll provide some resources that I hope will serve that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
I’m sorry you’ve encountered difficulty with your printer. I can certainly understand why confusing usability and a login that you find inconvenient would be a frustrating start to ownership. I want to help you remedy this issue, so I’ll provide some resources that I hope will serve that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Easy setup, and after that, it simply works... reliably.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I'm sure my new printer is a great product. But I've had a HORRIBLE time getting it set up!!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com