Customer reviews from hp.com
HP OMEN - Laptop 16-ap0097nr 16" NVIDIA GeForce RTX 5070 Ryzen AI 9 365 32GB 1TB - Shadow Black
Average customer rating
4.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
33
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
6
62%of customers recommend this product.
(
10 out of
16)
Customer Reviews for HP OMEN - Laptop 16-ap0097nr 16" NVIDIA GeForce RTX 5070 Ryzen AI 9 365 32GB 1TB - Shadow Black
Posted by: Trevor T
from Minnesota
Verified Purchase:Yes
This machine has not dissapointed in the 2 months I've had it. Runs great, looks great, feels great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Davez99
from In
Verified Purchase:Yes
It keeps dropping the internet connection and turning off the internet to off other than that it’s good
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: GrumpyJohn
from California
Verified Purchase:Yes
The WIFI is BAD - drops frequently on my not-ancient (but pre-WIFI-6) Google mesh WiFi. A few hours invested in researching and tweaking settings and updates helped a bit and now it gets 2/3 the speed of WIFI on my phone.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Good at Games. BAD at being on the internet.
on October 13, 2025
Posted by: Fenrix1445
from Seattle WA
Verified Purchase:Yes
The RealTEK Wifi6 card is trash and if you have the option to avoid it, I would do so. It will randomly just disappear and restart your system midgame or just doing nothing. Have updated all drivers and BIOS. Have scoured the web looking for a solution with none in sight. Everyone reports problems with the RealTEK cards with similar experiences of adapters just disappearing or having dialup speeds.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: KYork
from Vancouver, WA
Verified Purchase:Yes
so far I think it's broken and needs to be serviced. It blows very hot air. Hotter and longer and louder than any other laptop I've ever owned. Sometimes the fan is whirring away for no discernable reason whatsoever. I have been trying to process photos using PS and I think there is a damaged graphics card. The system freezes sometimes completely where the only option is to hard boot. Sometimes, I just get an error trying to open a photo where the error says something about a bad or incompatible graphics card. My camera is crap. Looks like I'm in low light even when I'm in a bright room with the light in front of me.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Bosiek
from Oklahoma
Verified Purchase:Yes
Great speed. The screen is much clearer and easier to read from than my 7 year old computer. I have the highest ROM installed which helps the speed. The keyboard took some time to get used to but it is fine. There are times I miss having a touchscreen but I can live without it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Great CPU and DUAL GPUs I was looking for.
on September 29, 2025
Posted by: WJT from Florida
Verified Purchase:Yes
Finally found the performance I was looking for with the combination of CPU and GPUs.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Ozzy504
from TX
Verified Purchase:Yes
The battery and the AI is horrible, every time I play games my full ram is being used due to all the AI background and I can’t play
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (23) ratings-only reviews
Overall Customer Rating
4.6