Sadly, it is with a heavy heart I write this review for the T5 II TRUE WIRELESS SPORT earbuds. I wanted these earbuds for Christmas, and I was excited to receive them. The packaging showcases pride in their products and the synopsis within the cover was cleverly written.
Unfortunately, all my enthusiasm was short lived. The app, if negative stars were possible, it deserves them. Instructions for pairing the earbuds to a cellular device, within the app, are different than the instruction booklet. The booklet, accompanying the earbuds, displays leaving the earbuds in the case and press the Right earbud 3 times. The app indicates removing the earbuds from the case and turning them both on. I tried both approaches, and neither helps the app locate, identify, and pair the earbuds. After nearly a dozen attempts, over half the attempts to pair the earbuds to my flagship Galaxy phone resulted in: "Error - unable to pair/locate", the other half attempts; only 1 earbud at a time would pair. I performed a factory reset (holding the earbud power button for 8 seconds, reinstalled the app, and did a cache partition wipe on the phone. Sadly, reboots & re-installations did not help. Attempt after attempt the app failed to pair both headphones.
Additionally, after charging for 10 hours, one of the earbuds would not charge past 78%, while the other, when it paired, was a full 100%. When the earbud with 78% would pair, using it for 1-2 min, dropped the charge to 55%. Ultimately, both earbuds paired simultaneously, it took hours, and I have no idea what the fundamental criteria was that yielded success. But, again, 1 earbud would not charge beyond 78%, and would loose ~25% charge within 2 minutes of use.
A firmware update was required. After 15minutes of updating, then "validating", I received and Error : firmware update failed. A repeated firmware update consumed another 15 minutes, and I need to jump through the hoops of additional fruitless pairing activities.
Eventually both earbuds paired, 1 remains at 100% charge, the other 55%. Firmware update completes. System reboots. 1 earbud at 100%, another, 48%. Using the earbuds was a colossal disappointment. They are out of phase, or more accurately, a few millisecond delay between the 2 channels, sounding like and echo, or I am traveling past the sound source.
An attempt to use with the equalizer added insult to injury: pushing the equalizer button, I receive a message: "Unable to use when playback is not enabled". At this point, I have lost my sense of humor.
I do not care how many product endorsements, joint-ventures, or who else puts their logo on the product, if it doesn't work, it is worthless. The app is an abomination. Sadly, this appears to another instance in which a manufacturer has traded product quality for quantity (sales).
I received these for Christmas after my wife washed my skullcandys. I wasn’t sure how much better ear buds could get
Boy I was wrong. These are so dynamic, crisp and sound seems to come from everywhere and feel so warm and full. The EQ app adjustment is awesome and connected so fast. Theirs not a ton of heavy base which I appreciate because I feel like I’m in the studio watching the music being recorded, it’s that clear.
I am impressed. I bought these because others don't stay in my ear. These do! The different size options was far beyond what I imagined regarding fitment when I read about sizing online. You can really dial these in for your size. Super impressed with that too. The case and construction lives on the side of "You get what you pay for" premise. These were not cheap. These are high quality. The App is great for EQ, changing settings and checking battery strength amongst other features. I fumble with all the push once left ear, push twice right ear, push and hold, etc... functions. I basically can't remember what each push does, so its a learning experience each time I put them on. Haha! Only downside I have is the snug fit ear wings seem to want to fall off when I handle the earphones. They haven't fallen off while in my ear or fallen out of my ear yet. Not sure if that will happen.
I purchased these in white yesterday and since they came out of the box I've had nothing but problems. The instruction manual has almost no instructions, just some in-descriptive illustrations. They weren't linked to each other. So now after resetting , master resetting, and charging all night I find out that the earbuds won't actually charge. They'll read 100% on the app but will play about 1-2 minutes before shutting off. Returning today for the second time.
Sound quality is great! The case is awesome and the conscience. The house if of the actual ear buds are a bit large as the hurt my ears if worn for long periods
I love the sound the comfort but I really having problem with the battery live. My left ear bud run out of battery within 3-4 hours of time while the right one is doing fine. I have email the company. Hope they can fix this problems