Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Great sound Great fit in the ears. So easy to set
on December 2, 2020
Posted by: Leo A
Gender:Male
I am 74 years of age and bought my ear buds several weeks ago. I use them every day on my 1.5 mile power walk which takes 20 minutes! The sound is exceptional and I never have to worry about either ear bud falling out of my ear. My grandson and son told me to by this brand and I did just that.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good quality, good price
on December 2, 2020
Posted by: DanielW3019
Gender:Male
I was looking at a similar concept on a different brand, and decided to buy this brand because it was available; I don't regret it. I like JLab products, and this is no exception. The only thing that I would recommend to the designers would be to have a lid that closed over the ear buds to keep dust out (I keep mine in my pocket, and I assume most others do as well)
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
worth the buy
on November 30, 2020
Posted by: mooncat737
I bought these about 9 months ago because my phone (which is like, 5 years old and really broken) wouldn't work when I plugged in headphones, so I went in search for some bluetooth earbuds. I didn't have much to spend and I was struggling to find quality ones that weren't way over budget. I'm so glad I found these because I've been using them since. they work perfectly, they fit well, with no discomfort, they charge fairly quickly, I have no complaints. I will say that they are very slowly deteriorating, but I've also put them through a lot of wear and tear. they've constantly been dropped, flung around, covered in sand, dirt, flour, and food, and they are still in working condition. definitely worth it.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sounds good
on November 27, 2020
Posted by: Bono
Gender:Male
Only have had one day
Pros
Sounds great fits great looks great definitely worth the money best earbuds I have bought
Cons
No lid on case
Pros
Sounds great fits great looks great definitely worth the money best earbuds I have bought
Cons
No lid on case
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great!
on November 27, 2020
Posted by: Nekia
Gender:Female
They have great sound look good, only thing is I have to get used to the touch feature. Otherwise I love them.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great earbud for the money
on November 27, 2020
Posted by: Mteal04
I needed to replace my Bose sport earbuds I lost and these far exceeded my expectations. the sound is great the comfort isn’t the best for small ears but for $30 I’m not complaining.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Bad buy
on November 26, 2020
Posted by: Fox90065
Gender:Male
I bought this on 11/25/2020 the next day I try them , the left earpiece don’t work , I try troubleshooting for hours and don’t work , don’t buy this you’ll end up getting frustrated.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, JLab Audio, November 30, 2020
Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 m-thur pst fri 8-3 pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 m-thur pst fri 8-3 pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Right earbud stopped working
on November 25, 2020
Posted by: Droch
Gender:Female
I bought these at the end of August and they were okay while they lasted. The sound quality wasnt the best compared to other earbuds i have used. I wished the volume could be higher so it could rival other brands. I took care of these earbuds well but the right earbud stopped outputting audio. The sensor and indicator still works but I can only hear audio from the left earbud. I tried all the troubleshooting methods and repairing them but nothing worked. Considering they lasted a shorter amount of time than other cheaper wireless earbuds i have bought, it was disappointing. Overall i wouldnt recommend these.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, JLab Audio, November 30, 2020
Hi there,
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 m-thur pst fri 8-3 pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 m-thur pst fri 8-3 pst. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab Audio
Written by a customer while visiting jlabaudio.com