Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Loving these !
on December 12, 2023
Posted by: MalloFellow
I have only had this item for a short while and already enjoy my purchase.
The shipping was quick and everything in the box was perfect.
There were even many more ear-piece rubber cushions than I expected, and in various sizes.
The shipping was quick and everything in the box was perfect.
There were even many more ear-piece rubber cushions than I expected, and in various sizes.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Compact size, sound quality not great for podcasts
on December 6, 2023
Posted by: annamamma2
I bought these a few days ago and used them today. I love the pink color and the look of it. I don't love the way it sits in my ears. I think the earbuds are great for music but no great for talking or listening to podcasts, when there are no beats.
Response from jlabaudio.comBy jlab customer support, December 13, 2023
Thanks so much for going with jlab : ) we appreciate ya. When listening to pod casts, you can try switching through the 3 built in e.q. modes. That should help a bit. If you continue to experience poor audio quality, please let us know via support@jlab.com we're here to help : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love them
on December 3, 2023
Posted by: Ashley²
Got today and I love them so much small and not too big in my ears
Written by a customer while visiting jlabaudio.com
Customer Rating
1
no connection
on December 1, 2023
Posted by: jamesmyname
I was exited to get my first pare of ear buds, but these earbuds will not connect to my`devices.
Response from jlabaudio.comBy jlab customer support, December 5, 2023
We are so very sorry to hear that : ( If you have not connected them as of yet, please feel free to reach out to us 1-405-445-7219 Office Hours:
M-Th: 8am - 4:30pm (PST) Friday: 8am - 2pm (PST) we'll have you back up and running in no time : )
M-Th: 8am - 4:30pm (PST) Friday: 8am - 2pm (PST) we'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Nice but short lived.
on November 30, 2023
Posted by: BobbyT
I bought these to replace another pair that died within a few months. The sound is good but the longevity leaves a lot to be desired. For the price I hoped they would have lasted a couple years with light use. I liked the fit so giving them another chance.
Response from jlabaudio.comBy jlab customer support, December 1, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Get yourself a Pair, what do youhave to lose?
on November 30, 2023
Posted by: tshelley31
This is the third product I bought this year. I really enjoy the price point of the buds. I look at the Google Buds and just cringe while thinking I would lose them in the woods while I mountain bike. I leave this pair at my work and use them for calls, video meetings, and streaming music as I walk around the campus. They sync easily and the sound is decent. I like that it came with 3 sizes of cushions, so you can sorta get a custom fit. I was about to order a second set until I got "That look" from my wife. That look that says do you really need another set of ear buds???
Written by a customer while visiting jlabaudio.com
Customer Rating
5
New ear buds
on November 30, 2023
Posted by: Cedrick71
This is my first pair of labs so far sa good. I love the equalizer and all the features. The sound quality is far better than expected. This led to buying 2 more pairs. These are the first of more to try.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sound and base
on November 26, 2023
Posted by: Noluvbj
It was a great buy and I’m glad I got them when I did they are long lasting and have great battery off of one charge and don’t take long to charge these are my go to headphones keep making good headphones
Written by a customer while visiting jlabaudio.com