Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
play back reviews.
on January 28, 2021
Posted by: Doretha
Gender:Female
These were given to me as a gift and i love them.
They are perfect and they fit perfectly.
They are perfect and they fit perfectly.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good to a point
on January 28, 2021
Posted by: Avery
Gender:Male
I bought some around 3 months ago and they worked great until yesterday when the right earbud stopped working. I know that it still charges and that it’s still connected because when I press twice it still plays and pauses the music in the left ear, the audio has gone completely from the right earbud.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
AMAZING SOUND, PRETTY EASY TO USE
on January 28, 2021
Posted by: philbobboy
Gender:Male
only using a few days however the sound quality is excellent and I found they are easy to use and operate once I became acquainted with them ... about four uses.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Doesn't hold a charge
on January 27, 2021
Posted by: NurseJackie
I bought them four days ago. Right out oof the box only one was charged and only stayed on for a few minutes. I made sure they were well seated in the case and let both the head phones and case charge for 18 hours. I used them for maybe an hour before they died after that. I assumed the case would still charge them so I put the earbuds in the case, without reconnecting it to charge since I had just removed it from charging less than two hours prior. I go to use them the next morning and both the case and headphones are completely dead. I let both charge again for over an hour, get to the gym and get four minutes into my workout before they die again. I get they're cheap headphones, but they're not even worth the $20 I paid for them. I can see why they were discounted now.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, JLab Audio, February 2, 2021
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Comfortable & Affordable... Impressive!!
on January 23, 2021
Posted by: Buddo
Gender:Male
I Bought this product a few months ago and I'm pleased I did.. I had been looking for a affordable Bluetooth solution. After many different products I found these little bad boys..
They sound amazing and are very comfortable to wear. A single charge keeps them working for days. The included case/charger is awesome and convenient.. Over all I'm quite pleased with this Product..
They sound amazing and are very comfortable to wear. A single charge keeps them working for days. The included case/charger is awesome and convenient.. Over all I'm quite pleased with this Product..
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Nice ear buds allergic to ear tips..... Options?!?
on January 23, 2021
Posted by: Lacey Jo
Gender:Female
My brother gave me the earbuds as a gift. I love the sound and how easily you use the different functions with them. I am however severely allergic to the ear tips... My ears have been itching and oozing for several days... Please help
Written by a customer while visiting jlabaudio.com
Customer Rating
1
These are garbage
on January 22, 2021
Posted by: Erikamr10
Gender:Female
I bought these last week. They take forever to pair and only the right ear bud plays sound.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, JLab Audio, January 26, 2021
It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Charging Case!
on January 22, 2021
Posted by: Kriquett
Gender:Female
Wasn't expecting the best product at that price, but pleasantly surprised! Have to be a little careful that they stay in your ears, and if you're not careful putting them back in the charging station and making sure they are charging, you'll have a dead earbud. But overall, love packaging, charging case and convenience! Thank you!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com