I have had continual ongoing problems with these earbuds since I purchased.
Response from jlabaudio.comBy jlab customer support, January 18, 2024
We are so very sorry to hear of the ongoing issues : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Bought these for a train journey after leaving my main pair behind. They are great when they are working but despite telling me they are fully charged I am lucky to get an hour’s use out of them. If they lasted longer then great pair of wireless headphones. Sound is good and fit is comfortable Unfortunately I didn’t keep the receipt but would have returned if I had
Response from jlabaudio.comBy jlab customer support, December 29, 2023
We are so very sorry to hear of the fit : ( we want you to have our headphones as your go to : ) we'll gladly get those swapped out for a model you'll love. When you get a sec, check your email. We'll have you up and running in no time : )
So far these are great ! The onky reason I gave the item 4 stars: the volume and equilizer controls ate a little hard to get working properly...and the volume is a bit limited in how loud it can get.