Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
4
Easy to use and well constructed
on July 18, 2021
Posted by: SteveL55
Gender:Male
I just received it. It is well constructed. My only issue is the volume could have a wider range
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
They fit perfect
on July 15, 2021
Posted by: Edward61
Gender:Male
Just got them delivered yesterday, I used them today and was happy with the quality of sound and fit. They worked well during phone conversations also.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great fit!
on July 15, 2021
Posted by: Nelson7
Gender:Female
I am happy I finally bought these earbuds. They fit great, which is not often the case for me. They also sound good and the touch feature is great once you get the hang of it!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Nice Size
on July 15, 2021
Posted by: Stella21
These earbuds are perfect for my little ears. I just would rather there be a top to the charging case.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product
on July 14, 2021
Posted by: gcon1923
Gender:Male
So happy with my purchase and their customer service.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Bad touch controls
on July 13, 2021
Posted by: Palm
I received this specific pair as a gift, although I’ve loved all of my previous JLab audio devices. I could preach about how good they are for the price and all that but everyone else has already done that. My complaint is the touch controls were not well thought through. These earbuds are CONSTANTLY in contact with “touch” surfaces when being used as they go in the ear. As a consequence I’m constantly having to readjust my earbuds (or “reset” them by putting them back in the case) because my music is constantly turned up/down without my wanting it to, paused, Siri is constantly summoned (annoying as heck), or any other controls done by touch are CONSTANTLY activated. They’re great earbuds, but the CONSTANT adjusting and resetting my music or volume is annoying. We need an app or program to allow us to disable this “feature” (more like drawback) or turn down the sensitivity on them. Either by having to plug them in to a pc directly to change it or being able to do it wirelessly. Although I see the connection to computer to change being more feasible. Please, do something because I really like these, but I find using them to be a chore because I constantly have to readjust my settings. I can’t just sit my phone down and go.
Response from jlabaudio.comBy JLab, JLab, July 23, 2021
Hi there, we suggest trying the reset instructions! This should solve your problem! All products have a 2 year warranty. Reach out to support@jlabaudio.com for more help. -JLab
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Ear buds and earphones rock!
on July 10, 2021
Posted by: Mandito85
Gender:Female
Had the earphones. Needed ear buds and knew where to go!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Jlab purchase
on July 10, 2021
Posted by: Star Lynx
Gender:Male
Purchased ear buds .. so grateful I did so from Jlab
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com