Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Love my headphones
on October 15, 2021
Posted by: gator73
I just got them yesterday today I tried them at the gym I used them for 2hrs I love the fit the sound it’s worth what I paid
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sound Is Great
on October 15, 2021
Posted by: xxjammiexx
I love this brand. It’s good enough for me (a runner and student). I use these earbuds a lot. I always lose one though lol. But they are great. The case is purse friendly. I can take them in my small bag. The is pretty good for the price. They stick in my ear pretty good. I put the sound on medium and that’s pretty loud for me. I enjoy my experience with them :)
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great air buds!
on October 14, 2021
Posted by: Jan67
I have already left one review but felt I should add another. These buds are awesome as I have already stated but at that I had not paired them with my phone. I have a pretty cheap smartphone and always had a very hard time pairing a set of more expensive buds, in fact sometimes they wouldn’t pair until the wee hours of the morning and not always them.
The JLab buds paired immediately!
The JLab buds paired immediately!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Terrible
on October 13, 2021
Posted by: wwjaddo
I don't understand how these have so many good reviews. 1st - the touch functions do not work. The earbuds are not nearly sensitive enough so no matter how many times you tap none of the functions work. I've had them for about a week and wearing them all day for work and have only been able to get them to do what I want a handful of times. 2nd - the audio quality is meh. Not horrible but definitely have used better. 3rd - They are very uncomfortable and don't really stay put. I wore them while eating and just the movement of my jaw made them fall out. Would not recommend at all, hopefully I can return them.
Response from jlabaudio.comBy JLab, JLab, October 19, 2021
Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound
on October 9, 2021
Posted by: Tazman635
I got mine today and tested it out and sounds great and easy to use.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great sound quality
on October 8, 2021
Posted by: Flint Coal
Just got these and they are a major improvement from my previous earbuds from a different company. Great sound quality and so much more comfortable feel.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good earbuds
on October 7, 2021
Posted by: Harv80
Only had them one day, but am pleased with the performance; however, was disappointed with sound quality. I have to have the volume up high while watching videos or movies to hear soft voices or music.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sent new to replace broken buds.
on October 3, 2021
Posted by: Bodhi
These were sent to me to replace a pair that had broken. Happy so far.
Written by a customer while visiting jlabaudio.com