I got this for Christmas and didn't use them much until I lost my other pair of wireless earbuds and now I have been using these 5 days a week for the last month, the charging case has no light at all whether it's charging or not, with the ear pods in the case or not.
The sound is decent but be ready for them just randomly falling out. They do not stay in the ear very well at all. ive tried all different positions and nothing helps.
Surprisingly good price, touch controls are subpar
on February 21, 2022
Posted by: TouchControlsAreForScreen
I bought these around early summer of 2021. I liked them a lot, and I still like them overall, but there's this super annoying thing they do where they keep turning the volume down on whatever I'm listening to. I'm guessing this is due to the touch controls which, by the way, have way too many functions. You can't really tell if a tap registers on them or not, which I get touch controls on earbuds is the new cool fad, but I'd rather have a button that I can confirm I actually pushed.
I was having an issue with my JLab Air Go earpods, got in touch with customer support, and I was quickly contacted back, with instructions on how to go about resetting the earpods, but it didn’t fix the issue. They quickly sent me a link to have a new pair sent to me at no charge and free shipping! They care that their customers are happy! Well, I’m Happy, Thanks JLab!!!
I am truly blown away by the quality of my GOAIR earbuds and by JLAB's amazing customer service, having lost one immediately! Replacements are available for all products, are cheap and ship free! I also got a free pair of cloud covers for registering. So nice to see a company that knocks it out of the park with quality, value and service!