Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Love them
on May 14, 2022
Posted by: Pandora
I bought these at Target 3 days ago after my TOZO left bud died. I've been using these every day. Great price too. The sound quality and the air time is super. Now my son is interested in getting a pair.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Good and Bad Qualities
on May 10, 2022
Posted by: missdottdott
I was gifted these for Christmas 2020. They were--and are--very outstanding, in the qualities and functions that have endured through time!
I am not a first time owner of JLab. I activated them the first week of January I believe. They are very sound proof for me. Which impressed me so much. I at first used them about 1-2 times every two weeks.
At November of 2021 (less than a year), they started acting up. They don't hold their charge as long.
They aren't staying magnetized in the case as well so they connect to my phone, and I end up not hearing my texts or phone calls.
I've dropped them one time on our laminate wood flooring, but none else. Should that be average or even above?
The quick physical decay of the ear buds was very disappointing. But the other qualities make it worth it. I honestly think JLab is superior. Their prices are very good for the product. I still have my ear buds. The sound is still amazing, I have to charge it more, and have patience with the weak magnets for now.
I am not a first time owner of JLab. I activated them the first week of January I believe. They are very sound proof for me. Which impressed me so much. I at first used them about 1-2 times every two weeks.
At November of 2021 (less than a year), they started acting up. They don't hold their charge as long.
They aren't staying magnetized in the case as well so they connect to my phone, and I end up not hearing my texts or phone calls.
I've dropped them one time on our laminate wood flooring, but none else. Should that be average or even above?
The quick physical decay of the ear buds was very disappointing. But the other qualities make it worth it. I honestly think JLab is superior. Their prices are very good for the product. I still have my ear buds. The sound is still amazing, I have to charge it more, and have patience with the weak magnets for now.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love Love Love
on May 10, 2022
Posted by: vtmama
Kiddo wanted wireless earbuds, so we started with JLAB verses spending a fortune on other brands. WOW is all we can say, to the point my son lost his, so i gave him my set and purchased these, the boom is amazing, they are slick, fit great. Would buy again.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing quality for such a cheap price
on May 9, 2022
Posted by: Dego
I bought these two days ago and they work exceptionally well, one thing I was worried about in terms of cheap earbuds is a lack of bass but these have plenty.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Worst design for a case I have ever seen
on May 5, 2022
Posted by: Very Disappointed
I don’t know what the designers of these earbuds were thinking, it is such a stupid design to not have a lid on the case. I bought them in the package in person and did not know the case did not have a lid. The earbuds are magnetic but they fall out of the case extremely easily and are very easily lost. Never buying a product from JBL again if all their designs work this poorly with no thought to how they work for the user. Very disappointed.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Left earbud doesn’t work
on May 5, 2022
Posted by: JHHH
Unfortunately the left ear bud won’t work. I tap the earbud in the charging chase 7x like it says in the troubleshooting guide and it blinks blue 3x but then I take it out and the light won’t turn white and it won’t pair. Can’t find a customer service phone number. Don’t waste your time on these!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Works Great!
on May 3, 2022
Posted by: Kbry222
I have had these for about a month. Use them all day, 5 days a week. Really love that they hold battery well and the feature where you don’t need both in order to work. But I do have one complaint. I sometimes forget that the left earbud doesn’t pause. And I have often times, accidentally called people (ones I don’t particularly would like to talk to). Even when I stay silent! I wish there was a way to customize the features, cause that would have been off with the first time it happened.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Poor volume
on May 2, 2022
Posted by: SteveP
Bought them a week ago and can barely hear anything with volume on max,waste of money
Written by a customer while visiting jlabaudio.com