Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
2
Volume issue
on January 3, 2023
Posted by: Shimmy
Purchased these a few week ago at a reduced price no wonoer as issue with volume, if by chance you are able to increase the volume so you can hear the music next time you use the earbuds the volume will be so low you are unable to hear anything complete wast of money
Response from jlabaudio.comBy steve, customer support, March 14, 2023
Sorry to hear of the low volume, and for the delayed response : ( the Go airs should be producing 103 db. Definitely enough to block out any surrounding noise. We can get the unit replaced for you under warranty if you'd like. Please message support@jlab.com and we will most certainly get you taken care of.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Could not connect left earbud
on January 2, 2023
Posted by: Lcd2378
I’ve followed the directions in the troubleshooting section of the manual. I received these earbuds for Christmas and tried to connect them for a span of 8 days between Christmas and the new year totally unsuccessful. I cannot recommend this device. I’ve never experienced such difficult to connecting Bluetooth device before This is absolute craziness
Response from jlabaudio.comBy Trevor, CS, March 14, 2023
We're sorry to hear that your earbuds are giving you connectivity issues. Please send us an email so we can try to troubleshoot or discuss getting them replaced under the 2 yr manufacturers warranty.
Thanks,
JLab Customer Support Team
Thanks,
JLab Customer Support Team
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Doesn’t work
on December 31, 2022
Posted by: Xman
I bought it and day one the right ear bud wont work
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good Earbuds
on December 28, 2022
Posted by: Albar
I bought it for $15. Wasn't expecting it to be good.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great earbuds
on December 28, 2022
Posted by: Barah
I'm so happy , it sounds very good, it has a good price.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love them
on December 28, 2022
Posted by: AllTimLowFox
Love the product, better than my Apple AirPods Gen. 2.
Would buy a new pair.
Would buy a new pair.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Trash
on December 25, 2022
Posted by: Never buy from Jlab
Left ear bud was dead from the start and I tried everything on the net and jlab site
Written by a customer while visiting jlabaudio.com
Customer Rating
5
These are the best earphones I've ever had
on December 23, 2022
Posted by: Lil'Smokie47
These are more comfortable and more affordable then airpods. My sister told me about these afte rhearing about them at school. I love these!
Written by a customer while visiting jlabaudio.com