Customer reviews from bestbuy-ca
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
2.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
9
4 Stars
6
3 Stars
1
2 Stars
10
1 Star
17
40%of customers recommend this product.
(
17 out of
43)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
1
Garbage
on April 13, 2021
Posted by: angry_onta
from Ontario
Just got these today (April 13th), and the right earbud won't work. It keeps shutting off despite numerous attempts to reset. What's worse, Best Buy won't take them back, and now I'm left with worthless junk. Waste of money. Avoid at all costs.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Exedeed expectations
on March 11, 2021
Posted by: Rob
from Ontario Canada
It's been about a week of use and im impressed with this set of ear buds. For the price they far exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Broke quicly
on March 4, 2021
Posted by: molten
from Rosemere
The buds turn on at random while in the case and connect to my phone, cutting off my audio. Don't buy.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Broke quicly
on March 4, 2021
Posted by: molten
from Rosemere
The buds turn on at random while in the case and connect to my phone, cutting off my audio. Don't buy.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Good For A Month
on March 4, 2021
Posted by: Benjamin
from Surrey
I sadly crushed my old earbuds at the gym and had to go buy new ones and settled with these.
At first it was annoying setting it up as they do not have "true buttons" but after some struggling, I got them to work.
At the gym, they were fine, they would fall out about twice a workout but that is mainly my own ear canals being too small for the large buds and too small for the medium buds.
However, after a month, the left side just shut off. By shut off, I mean no sound at all coming out. The controls would still work but no sound at all. I spent 2 days watching videos, reading reviews and nothing helped.
If you look up JLab Go Air, one of the first things is "left ear not working" or "one not working"
Do yourself a favor and do not purchase these.
I give this 2 stars as the sound quality was great for the whole month. But it is not a long term product.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Button fell off
on February 18, 2021
Posted by: Jeff
from Manitoba
Button fell off the right earbud after about month. This is the side that is used to pair. So spent several hours trying to put it back together. I finally ended up gluing it on. Hopefully it stays on.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Uncomfortable
on February 16, 2021
Posted by: Sheryl
from Dartmouth
It does not sit comfortably in my ears, they tend fall out easily. They also, take awhile
at times to connect.
at times to connect.
The touch function is not effective or noticeable.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Too Quiet
on February 11, 2021
Posted by: Owen
from Halifax
They were too quiet with music audio I don’t know if I just got a faulty par but for me they were not worth it as my 4 Dollarama headphones were louder
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca