Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
1
Worst headphones ever
on January 25, 2023
Posted by: Ehhwattheee
Not my first pair of jlabs. So I was pretty confident I would enjoy these headphones. I was wrong. Incredibly uncomfortable and the battery life is really inconsistent. Your headphones will be connected to the charger, than out of nowhere they connect to your phone and die by the time you actually want to use them. I wouldn't recommend these at all.
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
So very sorry to hear of your experience. We can get you into a model that will work better for you : ) when you can, please reach out to us via support@jlab.com we have a few options for you.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Jlab Air
on January 24, 2023
Posted by: RedTop
Just got these in the mail yesterday. Glad I paid for them, best sound for only $15
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Replacement earbugs recieved
on January 24, 2023
Posted by: Hannah m
I had faulty earbuds so I was kindly sent new ones free of charge. However they were epoorly packaged and arrived in a soggy wet box which was falling apart. Not sure if this will affect the quality long term of the earbuds
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
We are so very sorry to hear that : ( If you have not already, please hit us up via support@jlab.com we will have a new set out to you in no time at all. Sorry once more for the troubles. We look forward to getting you back up and running.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Go Airs
on January 23, 2023
Posted by: JVegas
Great earbuds, easy to use, rich sound! Will definitely buy Jlabs again.
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Do not work as advertised
on January 22, 2023
Posted by: Papa John
I bought these recently and the left one quit working . Ive tried to restart and the left one will not come back on.
Response from jlabaudio.comBy Steve, steve, March 14, 2023
So very sorry to hear that : ( We do stand behind all of ouyr bluetooth products with a strong two year warranty. When you get a sec, please reach out to us via support@jlab.com we will get you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
They work.
on January 22, 2023
Posted by: Trench14
Just got them. Am happy with my purchase. Will see how they work.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
JLab Go air earbuds
on January 21, 2023
Posted by: Jonathan luna
Bought these and using them for a day now and gotta say they sound great with the 3 options of EQ Visualizer and great for working out sweat resistant 100% love these earbuds they my boys!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome
on January 20, 2023
Posted by: Mark c
These things sound great!! Totally addicted to them
Written by a customer while visiting jlabaudio.com