I like it. it works good. but I don't like the case design. it has no lid. so if you're carrying the case in public the earbuds might fly away if ur not careful. but very nice quality :p
And when I returned our dog ate the last ear bud, I was looking for something cheap and acceptable and these JLAB goair tre wireless fit the bill. The sound great and fit my ears well.
Response from jlabaudio.comBy Steve, steve, March 14, 2023
That is a shame : ( we're happy to hear that when they were in one piece, that they sounded nice. We may have a few options for you in regard to getting ahold of a replacement bud. When you get a moment, please reach out to us via support@jlab.com
I bought these for $35 at the miami airport out of pure desperation. Somehow im still trying to use them with only frustration. They constantly cut out where one or both don't work. So frustrating i HATE them but I spent too much to just toss them.
Response from jlabaudio.comBy Steve, customer support, March 27, 2023
We are so very sorry to hear that : ( what a bummer. We will definitely get you taken care of. Please reach out to support@#jlab.com when you have a moment. We'll have you back up and running/flying in no time : )
I received a pair of earbuds for Christmas that were not working correctly. I called JLab and the customer service representative was very helpful in providing a replacement. I received them, connected to my phone, and love the sound they produce!