Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
3
Good w frustrations
on February 8, 2023
Posted by: Tptnnyc
These r comfortable, light weight, long lasting & small. The frustrating things r the design of the case. Didn’t anyone test them first? 1) the lid is tiny & it doesn’t stay in the open position, it’s just flops around pressing against ur hand as u try to them out. 2) getting them out is almost impossible (for me anyway). It is of course necessary for there to be magnets but these r too much. Takes me forever to get one out. 3) the built in USB plug is a pain. I don’t keep my laptop w me while using the buds to listen to movies, music, podcast etc. I use iPHONE & iPAD. SO I MUST UNPLUG ONE OF THEM SO I CAN USE THE POWER BLOCK AS JLAB WAS TOO CHEAP TO INCLDE ONE AND THE CABLE IS LITERALLY 2” long. It’s sush a pain I find myself using my 2 other brands I own. So frustrating. And the left one doesn’t always charge no matter how hard I try too make sure they inserted properly. Yes, I’ve cleaned both metal parts to make sure a connection is made.
Response from jlabaudio.comBy Steve, customer support, March 28, 2023
We are very sorry to hear of the issues with the go airs. We can get you into a model that will better fit your lifestyle. When you have a sec, please reach out to us via support@jlab.com we look forward to hearing form you, and getting you into a unit that you'll love.
I have purchased, JBL & Ipods. However I enjoy the JLab Go Earbuds, they are comfortable, battery life is very nice. I lost my first pair with travling and ordered a second pair. I did get feedback from a few people on the second set that they could hear everything in my background, but I could hear them clearly as I was able to with the first pair. (The first pair were purchased at Academy Sports). Maybe touch on the noise / background cancelation on the speaking end. Other than that great buy.
I use mine at work, 8-10hrs. 1 side at a time. OSHA Regs. I wear one size till break, then switch and wear the other while the first is recharging. Fast charging and they sound incredible. They don't slip or fall out when properly placed. They have a real nice seal.
They sound pretty good and needed to replace my super old buds because I had one left that was working and my raycon charging base was messed up so I'm going to replace that too once they are back in stock so I'll have two earbuds.