Customer reviews from bestbuy-ca
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
2.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
9
4 Stars
6
3 Stars
1
2 Stars
10
1 Star
17
40%of customers recommend this product.
(
17 out of
43)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Very satisfied
on September 5, 2021
Posted by: Gideon
from North York, Ontario
The sound quality is overall good (like ANC). The auto-pairing is helpful. And the battery-life is good enough whenever I go for work. The touch buttons are quite sensitive. I also like the bluetooth range of the buds I can place my phone in my bag without disrupting the music or audiobooks I listen too unlike the Jabra elite I have.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Worth the price
on August 30, 2021
Posted by: Rav
from Scarborough
Connects to PC and mobile devices with ease. Sound quality is okay for the price.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Gestures and Power - Handle With Unnecessary Care
on July 22, 2021
Posted by: Warm Pockets, Thick Hair
from Ontario
Decent quality and battery life. The headphones, however, have a bunch of random functions that operate by tapping them. There isn't a button; you just touch the part on the outside of your ear and it will activate. I can hardly begin to describe how much this design choice confuses me, and no - there is no way to turn this feature off.
Tapping them is innocent enough - that raises or lowers the volume depending on which ear you tapped. But then when you press and hold - like you might when taking it out of its case or putting it in your ear - you get either Siri from your right ear or the restart/previous-song on your left ear. This is a problem in the podcast app especially, because even though the onscreen option is to jump back 30 seconds, these things still boot you to the start. I don't know if this was an intentional choice, but I do know that I have never once wanted to do that in the podcast app.
The other thing about this is that these things turn on automatically when the case dies, but the case doesn't have a lid or anything for these touch-sensitive buds! This isn't the first time a touchscreen has activated in my pocket, so this experience may not apply to anyone. Still, sometimes I'm just sitting there and I hear this tinny sound, then I realize that I've lost my place in my audiobook or podcast episode, because it's been going for who-knows-how-long in my pocket.
Tapping them is innocent enough - that raises or lowers the volume depending on which ear you tapped. But then when you press and hold - like you might when taking it out of its case or putting it in your ear - you get either Siri from your right ear or the restart/previous-song on your left ear. This is a problem in the podcast app especially, because even though the onscreen option is to jump back 30 seconds, these things still boot you to the start. I don't know if this was an intentional choice, but I do know that I have never once wanted to do that in the podcast app.
The other thing about this is that these things turn on automatically when the case dies, but the case doesn't have a lid or anything for these touch-sensitive buds! This isn't the first time a touchscreen has activated in my pocket, so this experience may not apply to anyone. Still, sometimes I'm just sitting there and I hear this tinny sound, then I realize that I've lost my place in my audiobook or podcast episode, because it's been going for who-knows-how-long in my pocket.
At the end of the day, they work and they're great for the price. That's why it's not one star. I'm sure that with more use, I'll find ways around it, and I recommend them if you're looking and this is your only option in your price range. The thing is, every complaint I have with these things revolves around this unnecessary feature. As I said at the start of this review, there is no way to disable these gestures. I'll point out that I rarely use them as intended, especially if I am wearing my hair down. Yeah, ironically enough, though these things will activate if you look at them wrong, they won't register if a strand of hair gets in your way.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Fabulous
on July 21, 2021
Posted by: Sean
from GrandFalls Windsor
Great ear buds. Fits comfortably and the sound is very good. I really like them.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Just Awful.
on July 13, 2021
Posted by: Steven
from Fredericton
These earbuds are not worth $40.
- They sound worse than the earbuds that came with my phone.
- The touch controls are unresponsive and will likely mistake you trying to pause for volume up.
- Putting them in their poor excuse for a case DOES NOT TURN THEM OFF IF THE CASE BATTERY IS DEAD, they will sit idle and still connected to your device until they die or you disconnect them manually in your device.
- The charging cable on the case is stiff and will constantly try to stick out while in your pocket.
- I can’t emphasize enough how bad these sound for music. It’s only a slight upgrade to listening to music on a cheap crank powered radio.
- The touch controls are unresponsive and will likely mistake you trying to pause for volume up.
- Putting them in their poor excuse for a case DOES NOT TURN THEM OFF IF THE CASE BATTERY IS DEAD, they will sit idle and still connected to your device until they die or you disconnect them manually in your device.
- The charging cable on the case is stiff and will constantly try to stick out while in your pocket.
- I can’t emphasize enough how bad these sound for music. It’s only a slight upgrade to listening to music on a cheap crank powered radio.
Again, these aren’t worth $40. The best thing I can say about them as that they are in fact entirely wireless earbuds. They’re pretty much only good for listening to audiobooks, and even then there’s cheaper options out there.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
One Fatal Flaw
on July 11, 2021
Posted by: Mr. Podcast Listener
from Ottawa
The buttons are touch-sensitive, as opposed to push-buttons. But it isn't specifically sensitive to the touch of a human finger. It's sensitive to *ANY* touch. So, if you want to put one earbud in your pocket, or need to put them both away to focus on something (as I need to occasionally at work or while out), you better remember what song/podcast/audiobook you were listening to and how far along you were in them, because if the button is accidentally grazed by anything in your pocket, you could lose your progress, skip to another song/podcast/chapter.
And this is all a shame because, soundwise, these are pretty good earbuds.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Almost never worked correctly
on July 5, 2021
Posted by: Brody
from Canada
I bought these ear buds a while back, I loved them at first, until the problems started. First, when I tried to watch a youtube video or anything else that was not the mp3 music I downloaded they would cut in and out making it almost impossible to enjoy, second, while in my pocket the connection would cut in and out until I took it out of my pocket, and finally after a night of full charging and never damaging them, the right ear but almost completely stopped working. It occasionally cuts in for a split second then goes back to not working yet every other function still works.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Pretty Good for price!
on June 25, 2021
Posted by: DW
from Durham ON
Once you figure out pest position in ear the sound quality is pretty good. Having problems getting used to touch controls but that will come I am sure. Battery holds, have no problems there. And I could walk probably 7-8 meters away before I loose connection.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca