Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
4
How do you power them off
on March 4, 2020
Posted by: Bes23
Gender:Male
They’re great product but just getting a bit annoyed keep putting them on charge just to disconnect from my phone. Is there any way to power them off. Been holding them for 5 sec+ but they still on. Would be helpful if someone replied to this! Thanks
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good earbuds
on February 28, 2020
Posted by: Real
Gender:Male
These sound good and are pretty comfortable. I was sick of wires while walking and jogging because I only like one in my ear so I can hear cars. The main issue is that the left earbud stopped charging, but the customer service was quick to find a solution. Sometimes things happen. I've owned other Jlabs and they worked like a champ, so I think it was just a fluke. I would still recommend these.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Gets the job done
on February 28, 2020
Posted by: FangerZero
Gender:Female
They're wireless and cheap, but they do the job... For the most part. I've only been using them for a day now and a song bud will randomly drops sound. For me normally the right bud. I got them so I could stop getting Tangled in cords, but the found dropping sometimes worries me. I'm going to try to re-pair them to my phone at home.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome sound
on February 27, 2020
Posted by: Big Jake
Gender:Male
Amazing sound and crisp bass. Fits my ears perfectly and sounds so much better than any other wireless earbud
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Poor connection, useless for mobile gaming.
on February 17, 2020
Posted by: ArturSwiatekSouthampton
Gender:Male
I bought them three days ago, first day I noticed they are very quiet. Next day I found out they are useless for mobile gaming, for example PUBG. Today I was testing them on a gym. Asher about one hour they started to act weird. The sound level was keep bouncing from max volume to zero every 2-3 seconds. I had to turn them off and put them away as it was so annoying... Built quality and battery are ok.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, February 21, 2020
Hey ArturSwiatekSouthampton,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will work for you.
We want to help you
#FINDYOURGO
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will work for you.
We want to help you
#FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
5
BEST VALUE
on February 8, 2020
Posted by: KayleeFx11
I’m a music lover.These keep my music going all day with no worries,sound GREAT!!!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com