Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
1
terrible sound quality
on September 25, 2023
Posted by: bobi222
terrible sound quality, charger just randomly broke and just overall terrible headphones do not buy
Response from jlabaudio.comBy jlab customer support, jlab customer support, September 29, 2023
We are very sorry to hear of the sound quality : ( that unit should be nice and clear, and loud to boot. We will most certainly get it replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing
on September 25, 2023
Posted by: Nacho1589
Amazing sound, awesome look to the headphones. Great battery life
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great customer service
on September 22, 2023
Posted by: ibyy
i love these so much! my fave wireless earbuds, and the customer service is so good. i lost my charging cradle, so i asked about buying a replacement. unfortunately, replacements arent available, but they were so kind and gave me a discount on my next order! you have made a customer for life!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent service.
on September 21, 2023
Posted by: Kool Kat
I lost a ear plug last week. I got new ear plugs in the mail less than a week. Music sounds a lot better in stereo.
Thank you very much.
Thank you very much.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
It's awesome
on September 19, 2023
Posted by: Jmsda
These I recommend and I really like the sound and quality of these earbuds it's different than others that I've seen and they're very unique
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best earbuds ever!
on September 16, 2023
Posted by: SarahO
These are great! I also have the Go Air Pop wireless earbuds but these are my favorite. They are louder then the Pop wireless earbuds. I love the white and grey color. Jlab are the best earbuds ever!!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Easy earbuds
on September 15, 2023
Posted by: blooming89
I love these earbuds! I'm not really into technology, but these earbuds are awesome! I can easily put them in and take them out and then charge them in their own little charging case, it couldn't get any better!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Bad bad bad bad bad
on September 15, 2023
Posted by: Scrone
I’m not picky about my earbuds. I don’t care to find the best bass or balance or whatever. I do care about warbly sound. Anything that I play with these is so warbled I can’t even stand it. True waste of money.
I had the Jlab Air Pop earbuds and they were great until my two year old chucked one in an airplane and it was lost forever. I bought these to replace those and I am sorely disappointed. Zero stars.
Response from jlabaudio.comBy Lovely, JLAB, September 16, 2023
Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Written by a customer while visiting jlabaudio.com