Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Great Quality
on June 16, 2020
Posted by: Aws1811
Gender:Male
I bought these at Christmas and the sound is remarkable for the price of these. They have 3 sound settings and come with a few good gestures as well as the extra add ons these are honestly the best earbuds on the market.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Sound great
on June 15, 2020
Posted by: Eazy32
Gender:Male
Great sound, just not very loud. Even with a volume booster, nothing seems to have an effect on these. Otherwise nice bass and great dove quality.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Product review
on June 14, 2020
Posted by: asaingainz
Gender:Male
I bought this product as a gift for my friends and they love it! such a small device with remarkable sounds!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Volume
on June 13, 2020
Posted by: Jerseysey
Gender:Male
Just got them for my birthday. Look great and comfortable. The major problem is that the volume is so low that if there is any noise around you, you can’t hear the music of phone call. The volume on the ear bud and phone are at maximum but you still have to strain to hear anything
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, June 16, 2020
Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great product
on June 11, 2020
Posted by: prabhas
Gender:Female
It is a good product. Comfortable to wear. Sound quality is good.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great earbuds
on June 11, 2020
Posted by: Cswncnc
Gender:Male
Purchased these after seeing the ad on Facebook I was thinking they would be a great cheap pair of earbuds that if lost or damaged no big deal I was not expecting much for the price. I was shocked at the sound quality I will be using these instead of my beats pods, better sound and more comfortable to wear. These are not as loud as my beats are I think that has more to do with Apple than the earbuds but plenty loud enough. Bass, treble, mids are all very crisp and clear. These have become my favorite over the beats that cost 5 times what these do. I also love the fact you can order just an earbud if you loose one or just a charging case to have an extra or in case it’s damaged. I do wish these had a higher water resistance rating in case one was to fall out into a puddle of water but for the price definitely a Big Bang for the buck.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Awesome earbuds!
on June 11, 2020
Posted by: JoelD
Gender:Male
I own a pair of JBuds Air True Wireless and my wife's pair was replaced under warranty. Awesome job by support also, I was given the credit for the buds and looking online I saw the Go Air and figured we'll give these a try so I ordered 2 pairs. White one's for the wife and Blue one's for me. Received them yesterday and I must say that these buds exceeded my expectations. They are smaller than the JBuds so they fit a little better. The colors are superb. Sound quality cannot be beat for thos price. I like that the controls are more sensitive than the JBuds since a light tap will do. Also like the fact that you can wear either one compared to JBuds were you can only wear the right one. I must say JLabs has outdone themselves once again with products and also customer support.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Super Comfortable
on June 11, 2020
Posted by: Izzie89
Gender:Female
I'm starting a new workout regimen to go along with changing the way I eat and these are perfect to pop in my ears while I work put. I also use them when my husband wants to watch or listen to a podcast, but I don't. I just use one and they work just as great!!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com