Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
4
Very light weight and comfortable
on June 28, 2020
Posted by: D.Golfer$
Gender:Male
I have small ears have always had trouble with a in ear fit. These fit great and light enough they don't want to fall out while disc golfing
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great little product.
on June 27, 2020
Posted by: Andres G
I love these. I got them for my sons & myself. We both are enjoying them. As far as JLab earbuds I've owned the jbuds air & the executives. Both were great. These are smaller than the jbuds which is awesome. Great battery life & they have the touch sensors instead of buttons similar to the executives. At the price they're more than a great deal. I've recommended them to several of my friends & they've loved them too.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Terrible quality
on June 26, 2020
Posted by: Steve k
Gender:Male
Lasted only 3 days. Kept everything clean and dry. Left earbud won’t charge or turn on.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, June 29, 2020
Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best headphones I’ve ever had!
on June 25, 2020
Posted by: CaseyMN
Gender:Female
I just received these and I took the dog for a walk and it was so much easier listening to music and texting (3x tap for Siri) withought the cord getting caught in her leash. The noise reduction is so strong I can’t wear both at the same time, there is virtually NO background noise lol
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
not ok
on June 25, 2020
Posted by: NikkiR
Gender:Female
I bought them 2 months ago and gave them away. The quality in the sound is soooooooooo low you can barely hear the music or a call that comes through. Yes I did change the ear buds for a tighter fit and nothing changed the fact that it was soooooooo low.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, June 29, 2020
Hello
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
We want to help you
#FINDYOURGO
JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Lasted less than a day lol
on June 25, 2020
Posted by: AvgJoe
Gender:Male
Right after I bought it, it was charged. So I tried it to check it out just incase and seemed nice but when I went to recharge it it only recharged 1 ear bud and left the other dead lol i have the option of adding a photo but Id rather upload a video. Kinda wish you had a indicator for each separate ear bud or a universal slot so left and right can be charged on either side.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, June 26, 2020
Hello
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best ear buds
on June 23, 2020
Posted by: Ape1212
I bought thia product like a month ago and they are the best ear buds
Written by a customer while visiting jlabaudio.com
Customer Rating
5
BEST INVESTMENT
on June 23, 2020
Posted by: juliarsantin
Gender:Female
These headphones are tbh not expensive at all, I mean compared to all the other ones in the market, and yet I think they may be better in quality than all the other ones. They are practical, and the design is sporty and cool. I didn't know about the EQ Change but the Jlab signature one is the BEST in my opinion. Couldn't have asked for a better pair of headphones. Best purchase.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com