Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
The best choice for wireless earbuds.
on July 17, 2020
Posted by: Savanah
Gender:Female
They exceed my expectations. The reasons I love these earbuds are because the sound quality and bass is so amazing. It's loud, noise cancelling. The earbuds are comfortable in my ear. And best of all, the battery really does last forever. You can just throw them into your purse and the charger case keeps them nice and charged. The charger case lasts forever with its charge. These are amazing. You need to buy them, it's a steal for the price.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Bass and eq is great
on July 17, 2020
Posted by: Scottdale58
Gender:Male
I brought the ear buds a few weeks ago and I must say they are very good but they won't stay in my ear the picks you have with the set are all to big
I would recommend this to a friend!
Response from jlabaudio.comBy JLab Audio, Customer Support, July 22, 2020
Hi there, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, you can order smaller 3.5mm ear tips to help with a tighter fit.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
stopped working after 3 weeks
on July 16, 2020
Posted by: supalock
Gender:Female
My daughter loved the ease and connectivity of these earbuds, but one day they stopped working. Tried charging them, but still unable to power up. Very disappointed.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, July 22, 2020
Hi there, we are very sorry about this and we want to make it right! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent sound
on July 16, 2020
Posted by: Blozza_92
Gender:Male
So so happy with my earbuds. The sounds is brilliant and really comfy too. I love the built in charging cable, it saves me carrying around an extra wire.
Would recommend.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good all the way!
on July 15, 2020
Posted by: Temod21
Gender:Male
My first air buds, and I'm so pleased!
I would definitely recommend this product to anyone!
I would definitely recommend this product to anyone!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
GREAT PERFECT FIT
on July 15, 2020
Posted by: helen28
Gender:Female
I BOUGHT AND I KNOW RIGHT WAY THAT THIS IS JUST FOR ME. NO WIRE TO STRUGGLE WITH AND THE SOUND IS JUST EXCELLENT. I LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Left ear bud stopped working
on July 14, 2020
Posted by: Penn
Gender:Female
Started off great the two days i was able to use them, then on day 3 after charging the case the left ear bud does not work. It does not show that it is charging and the blue/white light does not come on. The right ear bud still works perfectly fine no issues with it. I've sent a message in just waiting for a response.
Response from jlabaudio.comBy JLab Audio, Customer Support, July 15, 2020
Hi there, we are very sorry about this and we want to make it right! If you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Left earbud broken within 2 weeks
on July 14, 2020
Posted by: Ella
I really love these earbuds but the left one has lost sound despite still lighting up and responding to tapping. It reports being fully charged. I will return them and see if I have better luck next time.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, July 14, 2020
Hi there, we are very sorry about this! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you.
Written by a customer while visiting jlabaudio.com