Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Like I said.....Great sound and great fit
on October 13, 2023
Posted by: Johnnyboy
Got the 3 weeks ago and so far they're worth the price I paid.
Great sound all around! Comfortable and it made me happy!
Great sound all around! Comfortable and it made me happy!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on October 12, 2023
Posted by: Swifty
Bought the wireless pair on sale . Best decision. The commands are on point as well . If your looking for budget earphones these are the one. Easy pairing .
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Happily jammin
on October 11, 2023
Posted by: D…..
So happy with my earbuds I bought all the colors just to give away to people
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Don't buy it
on October 10, 2023
Posted by: Tbanner
A lot of times only one earbud will work. Don't waste your money.
Response from jlabaudio.comBy jlab customer support, October 16, 2023
We are so sorry to hear that : ( they should be nice and dependable. If after running the following reset, they continue to be spotty, we'll get them replaced for you under our fast, free two year warranty. Instructions have been sent your way. We'll have you back up and running in no time : )
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
1. Keep the earbuds in the charging case and forget “JLab GO Air” from your Bluetooth device settings.
2. Quick tap 7x on one earbud in charging case. Earbud blinks blue 3 times.
3. Quick tap 7x on other earbud in charging case. Earbud blinks blue 3 times.
4. Take both earbuds out of the charging case. One earbud will be solid white and other will blink blue/white indicating ready to pair to your device.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
on October 10, 2023
Posted by: nadia09
good headphones, good quality. they did come dead when I got them tho
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Not quite loud enough
on October 10, 2023
Posted by: T-Mo
Decent, comfortable earbuds, but I wish they were louder. I have fantastic hearing (confirmed with an audiologist) and these were not loud enough to overcome a quiet push mower.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Disappointing
on October 8, 2023
Posted by: jdpro
This headphones were disappointing twice. My first pair completely died within 30 days, no charge at all. Went for the upgraded model and they also were disappointing. The sound quality was decent but not that great. They didnt fit in my ears despite have the different rubber ear pieces they always fell out. In the end I lost them while hiking a trail because I couldnt keep them in my ears. I wont be buying from J lab again, not only a waste of money and time but also bad for the environment wasting resources.
Response from jlabaudio.comBy jlab customer support, October 10, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Trouble 😈
on October 7, 2023
Posted by: Anonymous
I just bought my air buds a week ago and the dont hold a charge
Response from jlabaudio.comBy jlab customer support, October 9, 2023
We are so very sorry to hear that : ( our sincere apologies. We will get those replaced for you with the quickness under our two year hassle free warranty. Instructions have been sent your way. We'll have you back up and running in no time.
Written by a customer while visiting jlabaudio.com