Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Great features
on July 22, 2020
Posted by: Christxus
Gender:Female
Fit perfectly sound is great fit in handbag or pocket
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Not worth it
on July 21, 2020
Posted by: Zo298
Gender:Female
I got these about a week ago and they stopped working. The moment I used them they started cutting in and out. Now they won't work.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, August 14, 2020
Hi there, we are very sorry about this and we want to make it right! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
BEST HEADPHONES
on July 21, 2020
Posted by: court727
Gender:Female
These are amazing. I have a hard time with the hard headphones in my ears and couldn't find affordable headphone that have the soft earbuds. Then I found these and they are the best you could get. They come with a charging case and extra buds. The case fits in pockets, small purses ect. Purchase these!!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great sounding TWS earbuds except
on July 21, 2020
Posted by: JMWDR143!
Gender:Male
It sounds great for the price but the volume could be a little bit louder IMO but if you just want a product that is an entry into TWS this is a great
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
super product
on July 20, 2020
Posted by: tish831
just got the go air true wireless earbuds! love how comfortable they fit to my ear. and the controls threw touch!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
They Fall Out
on July 19, 2020
Posted by: Bishopexp
Gender:Male
These headphones fall out of your ears if you are moving. Stay still and they stay in your ear. Also don’t sweat. All bets are off.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, July 22, 2020
Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound!
on July 18, 2020
Posted by: Ashley311
Just got them in the mail yesterday which was pretty fast! Tried them right away and I love them the sound and features are great! Definitely a good buy!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Awful sound qualitty
on July 18, 2020
Posted by: MMcN
Received these as a warranty replacement for another JLAB product that had poor sound quality. These are just as bad. Sound does not increase to an acceptable level, no matter how much I try and increase the sound.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, July 22, 2020
Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you.
Written by a customer while visiting jlabaudio.com