Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Amazing sound!
on July 24, 2020
Posted by: Drew9915
Gender:Male
I bought this just yesterday and have used them nonstop. The weight of earbuds never really bothered me, but the fact that they're so light makes it even better. The sound quality is absolutely amazing. I like music with a good amount of deep bass, and these earbuds definitley bring out the best of the sound. Keep up the good work JLab!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Good, but not for runners
on July 23, 2020
Posted by: Weeb
Gender:Male
I bought these about two months ago for running, and they worked fine, for a while. I quickly found that while they held in well enough, the silicone tips don't fit one of my ears very well no matter which size I used, which more than once had me running after a bud as it popped out of my ear mid-run.
The battery life is fine, though falls well short of the alleged 20hrs. I was working at a charity event at 7am and had left my buds charging all of the previous day, and they cut out for me at around 5pm. It was the first time I had given them extended use, and I was kinda disappointed just how short they fell of the advertised life.
A last minor bit - the cover for one of the speakers popped out at some point. It seems that N44 does not cover sweat - or maybe they need to be re-tested.
All in all, I guess I got what I payed for, but I thought I payed for more than that. I'm sure they work great for less physical activity, but I'm rather disappointed.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, August 14, 2020
Hi there, we are very sorry about this and we want to make it right! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process. We wanted to clarify, however, that this pair of earbuds has 5 hours of active playtime per bud and an extra 15 hours in a charged case meaning you'll have to place them back in the case after 5 hours of play to recharge. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Left Earbud is problematic at best!
on July 23, 2020
Posted by: Lefty
Gender:Male
Bought this about two months ago because I wanted to go wireless. The left earbud would cut out more often than not than suddenly, it stopped working and would not charge in the case. The right earbud works fine and hardly ever had a problem. Found out this is fairly common problem with this product. Dummy me can't find the box with the receipt to do a return....
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, August 14, 2020
Hi there, we are very sorry about this and we want to make it right! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
3
No bad for a lower price point
on July 23, 2020
Posted by: jtwillia32
Gender:Male
My favorite feature on these is the dual connect; being able to wear either independently is a great selling point for me. Unfortunately, the fit isn't the best as they do move more frequently than one would like. Additionally, I experienced connecting issues less than three months into use. I used them everyday for at least two hours a day during workouts, gaming, or for phone calls. That being said, the audio was always very good for me, though background was very clear to anyone I was talking to and made for annoying phone calls for them. All in all, it's a very good product at this price.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Makes you look like a cyborge
on July 23, 2020
Posted by: Forever_Stamp
Gender:Male
I like the sound and small size, but I felt I was getting strange looks while wearing them. When I looked in the mirror I saw why. To super bright white lights coming from my ears like flashlights lighting up my path. I looked like a robot. At night you can see me coming a mile away. LOL
I ended up putting electrical tape over the lights but then nobody could hear me on calls because that is where the mic is too.
I ended up putting electrical tape over the lights but then nobody could hear me on calls because that is where the mic is too.
No, I would not recommend this to a friend.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing quality!
on July 22, 2020
Posted by: Jaxman925
Gender:Male
Fits comfortably and the audio quality is amazing!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent earbuds!
on July 22, 2020
Posted by: Wbucio
Gender:Male
These are excellent earbuds, I had the older jlab true wireless earbuds which I loved but these newer jlab GO Air are another level! Sound is amazing and fit is incredible.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Outstanding quality and sound
on July 22, 2020
Posted by: T-Rizzle
I just received my earbuds yesterday and immediately charged them and tried them out. I was super impressed with the build- quality, the sound, and the fit and finish. The Bluetooth connectivity synced right up in a hurry, and the range is incredible (especially for what I am used to). I never lost connection, which is a HUGE deal to me. The sound quality is crystal clear, too.....not "muffled" sounding or heavy on the bass. I am more than impressed, especially for the low price!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com