Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Tiger
on August 2, 2020
Posted by: Tigre
Gender:Male
I bought jlab go air true wireless few days ago work every good Fix on my ear
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
So great ear buds for the price
on August 1, 2020
Posted by: Knudtsonj23
Gender:Male
So I have bough my earbuds about a month ago now and I love them I've used many cost effective earbuds in the past and I've always been disappointed but when I reached out to jlab they were nice enough to give me 10% off and so I bought them and let me tell you they are the best earbuds ever my battery last longer then my phone and also I love that you can charge for 15 minutes and have a full charge the only downside is the case is not closed so everytime I drop them the buds fall out
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best bang for your buck!
on August 1, 2020
Posted by: Dogurt69
Gender:Male
The shear quality of this product is absolutely amazing! I guarantee anyone who reads this that it is the PERFECT price for the incredible earbuds!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
My replacement earbud is not synchronizing with
on July 31, 2020
Posted by: Rj69
Gender:Male
I am having an issues with my new replacement earbud. It doesn't sync with the right earbud thus still leaving me with only one functional piece they both work fine, but I still only get sound from one side. What do I do??
Response from jlabaudio.comBy JLab Audio, Customer Support, August 12, 2020
Hi there, please try troubleshooting to pair both earbuds together.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If you have any questions or concerns, please contact our customer service team for help -JLab Audio
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If you have any questions or concerns, please contact our customer service team for help -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
GREAT BANG FOR YOUR BUCK BUT
on July 30, 2020
Posted by: Mkgrave
There are a lot of tech review about this in YouTube's yet I'm not hearing anything an about the JLab logo on the rubber ear piece is a bit irritating when in shove this in my ear. Smooth as balls ear piece would really transcend this wireless earbuds.l
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Lasted 2 weeks
on July 30, 2020
Posted by: IndianaMark
Gender:Male
Lasted 2 weeks with little use and then sound stopped in right bud. Air Go has decent sound but volume is a little weak. Holds in ear good if using correct silicone. I can't endorse if they stop working so easily. Maybe I got a bad pair who knows.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, August 12, 2020
Hi there, we are very sorry about this and we want to make it right! if you are not already in contact with our Customer Support team, they'll be reaching out soon to assist you with our Two-Year Warranty claim process.-JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
5 stars across the board
on July 29, 2020
Posted by: Scandz
Gender:Male
Great fit, great sound quality definitely can’t go wrong with this product and for $29 these are a steal!!!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Not working
on July 29, 2020
Posted by: Yeah156
Gender:Female
Only left ear bud works and have only had them a little over a week
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, August 12, 2020
Hi there, please try troubleshooting to pair both earbuds together.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If you have any questions or concerns, please contact our customer service team for help -JLab Audio
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If you have any questions or concerns, please contact our customer service team for help -JLab Audio
Written by a customer while visiting jlabaudio.com