Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Best wireless earbuds for the money
on September 1, 2020
Posted by: Adam6166
Gender:Male
The best buds at the price. There are better earbuds out there but you have to pay triple or more to get them. Love having the charging cable built into the case.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great price
on August 29, 2020
Posted by: Knotblank
The buds are a great price, snug fit and lightweight
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Really bummed!
on August 28, 2020
Posted by: Anonymous
Gender:Female
I just purchased these yesterday and they’re already not working. The case will not charge. I’ve tried multiple bricks and outlets and nothing.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, September 3, 2020
Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for new set if for any manufacturer issues. Please contact our customer support team for help.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Not good, not bad.
on August 28, 2020
Posted by: Jlabshoulddobetter
Gender:Male
Pros:
-Decent sound.
-Great fit. Feels good in ear and they stay put.
-Easy to use controls.
-Price
-Decent sound.
-Great fit. Feels good in ear and they stay put.
-Easy to use controls.
-Price
Cons:
-Volume could be higher.
-Battery life is terrible! You get about 4 hours max. Nowhere near 10hrs as they claim. This is the biggest deal breaker.
-Volume could be higher.
-Battery life is terrible! You get about 4 hours max. Nowhere near 10hrs as they claim. This is the biggest deal breaker.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, September 3, 2020
Thank you for your review. When listening on full volume 4 hours per bud is an accurate amount of time you'll receive in between needing to place in the case. The total playtime is 20 hours which is ~5 hours/bud and an extra 15 hours with a fully charged case while you're on the go.
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good for your buck but the sound isnt loud enough
on August 27, 2020
Posted by: queeninadream
Gender:Female
I bought these when they were released and had an itching for a new set of headphones! I listened to ELJEFEREVIEWS on YouTube reviewing these and thought these will finally fit nicely for my left ear, but no luck. Not loud enough for me. But good headphones!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
LOVE!!
on August 24, 2020
Posted by: Stu. D.
Gender:Male
I've only had my GoAir earbuds for about a week, and I absolutely love 'em!! I've always had trouble keeping buds in, but these fit perfect. Sound is awesome!!
Only draw back I have, is that without a cover on the charging case, they seem very precarious. A cover of some kind to help keep out dust/debris, and hold them in the case would be cool.
Still a great set!!!
Only draw back I have, is that without a cover on the charging case, they seem very precarious. A cover of some kind to help keep out dust/debris, and hold them in the case would be cool.
Still a great set!!!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best ever
on August 24, 2020
Posted by: libragirl
Gender:Female
I bought a pair of their executives and they were good. Bought these and i LOVE them. They hold a charge, they fit really well, and I will be buying more!!!!!! I've tried many brands of wireless earbuds, but these are the best
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Not impressed
on August 21, 2020
Posted by: migman
Purchased a pair of the go airs a few weeks ago. Worked fine till today the left one does not work at all now. Tried to reset them according to there instructions and nothing. Guess you really do get what you pay for. Will not be purchasing anything jlab in the future.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, September 3, 2020
Hi Migman, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com