Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Earbuds
on September 14, 2020
Posted by: Pbanuelos2
Gender:Female
[This review was collected as part of a promotion.] Ive been using these earbuds for a few days now and theyre great! I like that you can adjust the size so that you can find a comfortable fit since in my case i use them when I’m cleaning around the house,when I’m on a call so i need to make sure they’ll hold up in my ear. Theyre easy to control the volume and answer calls and i loved that!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great battery life
on September 14, 2020
Posted by: julz0802
Gender:Female
[This review was collected as part of a promotion.] I've had these earbuds for almost a week and have used them everyday since I got them of course I dont use them for entire day but I do use them for hours and they still have battery and no where near of running out ! And I love they fit perfect in my ears and the sound is amazing. Love them
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great features
on September 14, 2020
Posted by: Kimberly876
Gender:Female
[This review was collected as part of a promotion.] I got these and been using these for a couple weeks and I love them! They are bluetooth and wireless! The sound is phenomenal! They fit so well in my ear without falling out! They work great! My daughter tries to take them to school with her lol she loves them too.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best quality & price
on September 13, 2020
Posted by: Mike28
Gender:Male
Had these for a week now and they work great! At this price You cant get better bluetooth.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Product
on September 11, 2020
Posted by: Mario025
Gender:Male
These worked really well! Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great
on September 10, 2020
Posted by: Tiinpii
Gender:Male
This is great product , but I reason I need of it is the play/pause control on the left earbud , some time I just wear the left one but can't play or pause the music
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
The left earbud stopped working after a month
on September 9, 2020
Posted by: Anonymous
Gender:Female
I bought these headphones a little over a month ago and the left one stopped working. I was on a run Monday morning and the left one just stopped working. I rarely use the left headphone because I usually only wear the right one so I can still hear people at work. I am upset that these are already broke and I just got them.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, September 15, 2020
Hi there, please try troubleshooting to pair both earbuds together.
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If this doesn't fix the issue please reach out to our customer support team for help. -JLab Audio
1. Put the earbuds inside of their charging case
2. Unpair them from your Bluetooth device, and turn Bluetooth off
3. While in the case, tap each earbud sensor 7x quickly, one at a time
4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights.
5. remove the remaining bud from the case, wait until you see a solid white light.
6. Turn Bluetooth on, and pair them to your device.
If this doesn't fix the issue please reach out to our customer support team for help. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing product
on September 9, 2020
Posted by: Jason353
Gender:Male
I bought these ear buds abt 4 months ago and I have no regrets they are so good they wow perfectly day in and day out thank you Jlab.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com