Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
3
My right earbud no longer makes sounds
on September 29, 2020
Posted by: Nelsito01
Gender:Male
I had these for about a year. I use the right one during work since I can make and receive call through the right bud and a couple of days ago it went completely silent. I tried all the troubleshooting suggestions and it still doesn’t have sound. It blinks and the light lights up but no sound. My left earbud works, but I’m unable to use it to talk on the phone.
No, I would not recommend this to a friend.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great sound quality!
on September 29, 2020
Posted by: ccbell94
Gender:Female
[This review was collected as part of a promotion.] I received these earbuds a couple of weeks ago and I have been happy with them. They seem to be a great wireless earbud at an affordable price. It came with multiple ear cushion sizes so I can find the one to fit comfortably in my ear and my husband can use them too. The case is very sturdy and I like how they magnetically snap into it so they do not easily fall out while in my bag. They charge in that case and you plug the charger into the back of the case. I also really like how I can use one at a time and the sound will adjust so it does not seem like I am missing one piece. The earbuds stay in my ear and they have very good sound quality. It is loud and has great sound reduction. They are perfect while on the go, running or even while I am at work. The charge lasts a long time too and I have only had to charge them once so far.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
I love the jlab go air
on September 29, 2020
Posted by: Idinvity
Gender:Male
I'm happy with my purchase but I just wish they had a little more bass.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Quality sound
on September 29, 2020
Posted by: Miahblake
[This review was collected as part of a promotion.] The sound quality of these wireless headphones are amazing. I’m the type of person that like to listen to my music loud and they defiantly deliver. They are comfortable and do come with additional size ear guards. The case is very compact and the earphones are magnetized to stay in. The charging cord is attached to the case and conveniently clasps on for travel. My biggest con would be the cord is very short so while charging they have to dangle from my plug in.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
The features are amazing
on September 29, 2020
Posted by: GorditaChula
Gender:Female
It’s only been a few days and I really can’t complain
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
2
Right earbud stop charging
on September 29, 2020
Posted by: Justwaley
Gender:Male
I bought GO Air few months ago and now the right ear is not charging but left is working fine
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, September 29, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great Ear Buds For The Price
on September 28, 2020
Posted by: That1SouthernGuy
Gender:Male
[This review was collected as part of a promotion.] I was beyond excited to try these out! When I got them out the box I tested them out between my iPhone and Laptop. With my iPhone it worked very well however people on the other end can hear what’s going on, on my end. With my Laptop I had several issues with it disconnecting voice so when I was using chat apps they could not hear me but I could hear them. I don’t know if that was because of a issue between windows and the ear buds or what but I fixed it by removing the ear bugs off my Bluetooth settings and re-adding it. Other then that it worked very well with my Laptop. The music comes thru crystal clear and very vivid. Also the bass is good as well. You can hear peoples voices crystal clear and pick up what they are saying when they say it. They work really well. You do NOT need a charging cord as the charging cord you need is attached the the ear buds case and all you need to do is plug it into a USB plug. This is not a bad deal for the price!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing deal
on September 28, 2020
Posted by: Emilyellis18
Gender:Female
[This review was collected as part of a promotion.] I got these to review and I have had my husband reviewing them and he is in love with these. They are great and comfortable in his ears also he said the sound quality is actually amazing. He has been very surprised by these.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com