Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
5
Beat audio and control's on a wireless earbuds.
on October 16, 2020
Posted by: Jesh
Gender:Male
I just bought these earbuds a week ago and there amazing for work out and music .
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
don't buy
on October 16, 2020
Posted by: horhay11
Gender:Male
I bought these the other day and still trying to get them to work will not charge will not connect. I bought to replace an older set of ear buds now i am back on my old ones because these are junk
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Will not work
on October 16, 2020
Posted by: Khaleb05
Gender:Male
I took them out of the box for the first time and they would not work. The case just flashes red when i plug it in and never charges the ear buds. Ear buds wont even turn on or charge. DO NOT BUY
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Save your miney
on October 16, 2020
Posted by: Junk earbuds
Gender:Male
Bought these for my son and after a couple weeks they broke. One doesn’t turn on and when the other one does, it is stuck on repeat. Have went through all the trouble shooting and nothing works. Complete junk. Should have gotten the earbuds from Apple. Lesson learned.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
disappointed
on October 16, 2020
Posted by: deezy
I am super disappointed with these. Bought them 3 days ago and the connectivity has been poor since day 1. Both buds have the sound crackle in and out when my device is right next to me. I made sure to test on a couple devices to make sure the device wasn't the issues. Confirmed it's the earbuds. I will definitely be returning these. I guess you do get what you pay for.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
2
So frustrated
on October 13, 2020
Posted by: Illusiveprofile
Gender:Male
I bought my JLab go air buds and I charged them. Used them at work the first night. Didn’t last 8 hours. 6.5 at best. Then at about 70% battery life left the audio cuts in and out! So disappointed.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, these earbuds have 5 hours of continuous playtime in between charges so if you were receiving 6.5 hours that is more than expected. Please reach out to our customer support team for help on the issue regarding the connection. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
2
They are ok
on October 10, 2020
Posted by: JLewis
Gender:Male
I bought these earbuds back in the beginning on July cause I needed new earbuds for my week trip and I needed something cheap cause I don’t have a lot of money( I was 16 at the time with no job). Ever since I bought them I have been getting problems, first the ear piece was small and was hurting my right ear, I moved up to the large on and that fixed it but I ran into another problem. The earbuds are just to small and don’t fit into my ear good, they keep falling out of my ear. Even from sitting in a car and moving a around to mowing my lawn and even 30 sec having to put my earbuds in my ear more. It’s a pain. Also the sound, they don’t really get that loud. Mowing the lawn with these I can hear them but not well, even with them falling out even 30 secs. The case ugh, the case is a really bad idea, no lid come on JLab. You guys could have gotten something better. Even with the magnets they fall out. I would like to have a lid to feel like that are not going to fall out. Also the Bluetooth isn’t the best, I have to pair them back to my phone like once a month and sometimes only one bud gets paired so you have to repair them again.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, November 6, 2020
It saddens us that you've encountered these issues with your GO Air earbuds. We would like to dive into them a little more. Please give us a call or send us an email through JLab directly so we can come up with a solution that will best fit your needs.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Nice earphones
on October 10, 2020
Posted by: Jsb678
Gender:Male
I bought these les than a month ago and I'm really impressed with the product. Only thing that bothers me is the tapping on then earphone. Is There a way that you be able to use the earphones from an app?
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com