Customer reviews from jlabaudio.com
JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Average customer rating
4.1
(1,326 Reviews)
Rating breakdown 1,326 reviews
5 Stars
809
4 Stars
199
3 Stars
88
2 Stars
68
1 Star
162
81%of customers recommend this product.
(
593 out of
735)
Customer Reviews for JLab - Refurbished Excellent - GO Air True Wireless Earbuds - Black
Customer Rating
4
Well, depending on how you look at it.....
on November 2, 2020
Posted by: ARandomMusicFanatic
Gender:Female
I bought these the other day, and spent $58. Turns out they were broken in shipping or something, because i can't get the left one to work properly. It keeps shorting out. But the right one has great sound, the three different EQ settings are nice. It fits nicely, and has good volume. The magnetic charging case is amazing. I would recommend, so long as they are not broken.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Only one works.
on October 31, 2020
Posted by: Urkamay
I’ve tried trouble shooting but one of the headphones is completely unresponsive to its button even though the case was fully charged with headphones plugged. Very disappointed as I had head good things about them.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, November 5, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Love Them
on October 30, 2020
Posted by: Finnie
I bought the GoAir wireless to use while driving during my delivery route. I’m using them with maps and love the hands free setup. I haven’t tried running with them so I do not know if they will stay in place, but I feel that they will.
They really hold a charge. I haven’t had to charge them after using them for days.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great but still not perfect
on October 28, 2020
Posted by: Daelore
Gender:Male
Love the audio and pretty much everything but a few minor details. Touch pads are in an inconvenient place to get it in your ear without changing the volume or something. Earbuds won’t turn off if case is dead, and I wish the case had some sort of cover
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Features
on October 28, 2020
Posted by: Gael C.G
Gender:Male
I bought them 5 days ago and they work perfectly. I chose red because it's my favorite.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Best Wireless Earbuds
on October 27, 2020
Posted by: Miranda2221
Gender:Female
[This review was collected as part of a promotion.] I am so happy with this product! I loved the fact that it came with different sizes of ear plugs and the comfort of the fit! I was able to walk a fair distance without my phone and the headphones never disconnected or had any kind of bad sound quality. I highly recommend these earbuds!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
3
right earbud stopped working
on October 26, 2020
Posted by: Anonymous
So my right earbud stopped working and stopped charging and there is no sign of life
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 28, 2020
Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio
Written by a customer while visiting jlabaudio.com
Customer Rating
1
DO NOT WASTE MONEY!!
on October 23, 2020
Posted by: LKI4
Initially purchased an inexpensive pair to wear during massages. Worked great for a week and then left bud stopped working. From looking online appears to be a common occurrence. So I unpaired and re-paired the buds multiple times to no avail. So was only able to use right one
Also, I’ve tried all the different ear tips to see which works best and the ear buds do not stay in! I’ve tried different ways of putting in and NOPE. Fall out while lying on massage table or simply bending over. No joke.
I understand these are inexpensive but I expected a bit more. Save your money and invest in higher quality buds
No, I would not recommend this to a friend.
Response from jlabaudio.comBy JLab Audio, Customer Support, October 26, 2020
Hi there, we are extremely sorry about your poor experience. As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set if for any manufacturer issues. Please contact our customer support team for help. -JLab Audio
Written by a customer while visiting jlabaudio.com