Response from ATT.comBy AT&T CARE - Pablo, September 9, 2026
We're thrilled to hear you're loving your new Apple Watch Ultra 3 - 49mm and exploring all its amazing features! We want you to get the absolute most out of your new watch.
Please know that we always have your back! If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
Watch is great, battery life so much better than my old watch. Love the larger screen especially as I have rotating pictures that I can now see much better. The only downside is the watch band that is good looking but hard to get off. After many struggles I took it off and now use the band from my old watch.
This exceeds my expectations of a digital watch. It has every feature + addition features. I love it. It will work in water or land. Amazing I don’t have to carry my phone because my watch has all the same features. I do carry my phone most of the time but don’t have to necessarily use it. Thank you AT&T for making it affordable.
First of all, I don't have this product. I returne
on June 11, 2026
Posted by: Not yourbusiness
from Austin
Verified Purchase:Yes
First of all, I don't have this product. I returned it as soon as I received it, practically the same day, and you're still holding it in my name and for some reason you opened a line in my name and are billing me for it. Scammers.
Response from ATT.comBy ATTCare_Yvette, July 20, 2026
We sincerely apologize that you returned your Apple Watch Ultra 3 the same day but are still being billed and a line was opened in your name. Please visit https://www.att.com/get-support/, or for a faster resolution, feel free to DM us on socials immediately so we can investigate this billing error and close the unauthorized line.
Connect with us on socials: • X (Twitter): @ATTHelp • Instagram: @att • Facebook: AT&T
Big, bulky, uncomfortable. Needs more accessories to charge. Make phone bill jump 30$ more for useless clock and tells yo6 your heart rate. Band has dirty look after 3 days.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 7, 2026
Hi there, Brandon. Thank you for sharing your feedback with us. We are sorry to hear that the Apple Watch Ultra is not a great fit for you, and we apologize for the frustration regarding its size, comfort, and the unexpected impact on your monthly bill.
We want to make sure your account and billing details are entirely accurate. Please reach out to our team directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so a representative can review your monthly service plan charges and help you find a better resolution.