I learned on the national news that M13 filters will help with the coronavirus filtration of your home. I thank your company for providing those to the public.
I ordered a filter on 8/24/20 and over two weeks later the order is still processing. I reached out to support for an update and was told its due to COVID and thats understandable, and I would rather leave my money with a company struggling with the pandemic while they figure it out, but the proactive communication is severely lacking... and long story short I feel like I dont have a high confidence level in the company and wouldnt recommend them to others at this point.